Rooms were nice but washroom dint have a shower curtain or hooks to hang clothes. room service was not at all good. it was raining during the time we were there. so we wished to order in as we were with an infant. but there response was that we cant give room service and to wait for the rain to get over. we ordered from outside sahar indian place. they were kind enough to bring the order in the rain. then we asked room service to get some cutlery and plates. however they flatly refused again giving the excuse of the rain and asked us to pick the plates ourselves in the rain.
after all this the manager was kind enough to register our complains and was kind enough to arrange a cab ride to the airport free of cost and nil our roomservice balance. will i travel again maybe. but room service definately needs to improve.
- Official Description (provided by the hotel):
- Tucked between coconut palms and lush tropical gardens, the Frangipani Langkawi Resort & Spa is located by a pristine, white sandy beach overlooking the tranquil Andaman Sea and an archipelago of over 104 islands. The resort remains close to the bustling Cenang Beach, yet retains its natural charm as secluded hideaway as the two beaches lay parted by a cliff, accessible only by road. Over the years, The Frangipani Langkawi Resort & Spa has garnered a number of prestigious awards, including the ASEAN Green Hotel Award 2014, as well as Tripadvisor's Top 25 Relaxation and Spa Hotels for Malaysia. ... more less
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- Also Known As:
- The Frangipani Langkawi Resort And Spa
- The Frangipani Langkawi Hotel Langkawi
- Frangipani Resort Langkawi
- Village Langkawi