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“Fantastic location”

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The Frangipani Langkawi Resort & Spa
Ranked #15 of 104 Hotels in Langkawi
Australia
Level 3 Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Fantastic location”
Reviewed 13 April 2012

Our family of 2 adults and 2 teenage boys enjoyed our stay in this beach front resort. Our family room had 2 doubles and 1 king bed in two rooms so we all had plenty of room. There was a choice of pools and the beachfor swimming. Our son's had a great time on jet skis, para sailing and wake boarding which we were able to organise from the on-site staff. A 1 hour massage in the spa was a perfect end to our stay. The only problem we experienced was with the mozzies at the resturant at night. They were so thick it was like shooing flys and made us want to get out of there asap. On subsequent nights we ordered room service instead. It was such as shame as the sunset views were lovely. At least we were able to enjoy the view at breakfast.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank LDBAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrangipaniRep, General Manager at The Frangipani Langkawi Resort & Spa, responded to this review, 25 April 2012
Jeffrey Goh General Manaqger The Frangipani Langkawi Resort & Spa replies:

• Our sincere thanks for your appreciative notes on our rooms and the location of our Resort which make us extremely happy that you have noticed them. Your compliments will be gladly shared with all our associates, who will feel extremely proud to see their efforts are being recognized. We try our best to cater to guest’s needs and wants that they rightly deserve them.

• Fogging of our Resort is an on-going process and sometimes do get some mozzies that could be prevented by applying insect repellant spray that is readily available at the restaurant, only that our staff need be more sensitive to guest’s needs by offering before being asked.
• We hope you will visit us again to enjoy and experience our newly upgraded rooms that are being improved at the moment.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
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Traveller tips help you choose the right room.   Room tips (315)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Bern
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 April 2012

We only had a few days (or four nights if you want) and the sister of my wife recommended this place. So we took a double package and I have to say it's a very nice place. A lot of people complain that the resort is not brand new but our garden view villa was one of the nicest rooms I ever stayed in. The bathroom was partly redone and in excellent condition and on top of that comes the super outdoor shower.

The greenery is wonderful and it would not be there if the place had just been built so you have to be grateful for that, especially because they are making a substantial effort in terms of Eco-friendliness.

But not everything is great. The breakfast is ok and hat reasonable variety to choose from. Most of the warm dishes are of the baked beans and fried bacon sort - who ever came up with this to make it the standard in all hotels should be made to eat it for all eternity. Anyway, there is only one local dish and that is adapted to western tastes. The fried Kway-teow has no taste to it and the sambal of the Nasi Lemak was more like ketchup. Don't order food at the bar next to the swimming pool, it's pricey and tastes crappy - in the best case there is no taste at all. So food wise it's a letdown but Pantai Cenang is only a five minute walk away and there are plenty of eateries. There is a Mamak-style restaurant called "Tomato" (not "Red Tomato", that's a fake one trying to steal the name). Try the Mee Rebus or the Roti Sardine / Roti Canai there, this as Malaysian as it gets.

Frangipani is a place for families and it is also well equipped for travelers in wheelchairs. During the day you can see the planes coming in an leaving, approximately one per hour. Then there are a lot of Jet Skies and boats tugging people on parachutes. So it's kind-a-busy but the beach in front of the resort is empty.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beat L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrangipaniRep, General Manager at The Frangipani Langkawi Resort & Spa, responded to this review, 25 April 2012
Jeffrey Goh General Manager, The Frangipani Langkawi Resort & Spa replies:

• Many sincere thanks for your appreciative notes on our rooms & the location of our resort which make us extremely happy that you have noticed them. We will gladly share your compliments with all our associates, who will feel extremely proud to see their efforts are being recognized. We try our best to cater to guest’s needs & wants.

• When you come back for your next visit, you will notice that there are changes in the menu & the restaurant and also some changes to the rooms which are bigger to make guests feel comfortable in our upgrading exercise which is being carried out at the moment.
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Level 4 Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 12 April 2012

I spent 3 days solo relaxation trip in this resort. The resort was very clean and quiet. The rooms are very spacious with an interesting outdoor shower area.
The only catch is the restaurant and the breakfast which are poor

  • Stayed April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fadfodeh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrangipaniRep, General Manager at The Frangipani Langkawi Resort & Spa, responded to this review, 25 April 2012
Jeffrey Goh General Manager, The Frangipani Langkawi Resort & Spa replies:

Many sincere thanks for your appreciative notes on our rooms & the location of our resort which make us extremely happy that you have noticed them. We will gladly share your compliments with all our associates, who will feel extremely proud to see their efforts are being recognized.

We try our best to cater to guest’s needs & wants.
We are in the midst or improving our menu by having more varieties to suit our guest’s needs.
We hope you will come back again & hopefully you will be happy with the result.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level 3 Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 11 April 2012

There are many reviews that put the resort down as being run down and overpriced. Did they check out the price of other resorts on Langkawi. True you can stay for cheaper - there are tin huts for less than £10 a night, but for what you get given the expensive nature of Langkawi accomodation is pretty good. True the other 2 hotels we stayed in were both 5 star (the Pacific Regency in KL and Pullman in Kuching) and were much more ritzy and much less expensive but that's simply supply and demand. What I would say is spend the extra £10 a night to go for a garden villa over the standard rooms - these are closer to the road and we upgraded after the first night due to noise from a local night club. The breakfast is okay, standard buffet rubbish you get most places but perfectly adequate. We didn't have any other meals as there are so many other great places within walking distance - try the indian (Sagar) just out the main gates on the left - it's fantastic (we went back for our last night). Also take the chance to have all your clothes cleaned for your return - a little laundret is out the gates and opposite (Sofia) very cheep and they come back vaccume packed! Try the happy hour for cocktails (it's actually 3 hours from 4pm-7pm) go easy on the ice tea's as they are really strong! The pools are great especially quieter salt water one and the location and spread along the beach unbeatable. Views out to the little islands are enchanting and outside shower in the villa a true tropical treat. All the staff were very friendly and spoke english very well. Only rude people were the Russian tourists who were plentiful. It's a great example of eco tourism with recycling and solar panels around the resort. Go, relax into the lifestyle and enjoy!

Room Tip: Go for a garden villa or splash out on a beach villa. Those closer to the beach and away from the re...
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scotmark2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrangipaniRep, General Manager at The Frangipani Langkawi Resort & Spa, responded to this review, 25 April 2012
Jeffrey Goh General Manager, The Frangipani Langkawi Resort & Spa replies:

We thank you for your appreciative notes on our Beach and Garden Villa rooms, the Salt water pool and our staff which make us extremely happy that you have noticed them especially on our vision to promote eco-tourism to the public.

We are responsible to our next generation and the only way to hand Mother Earth to them is by taking care of our environment.

Your positive comments make us want to do give more and improve our services. We will gladly share your compliments with all our associates, who will feel extremely proud to see their efforts are being recognized. We try our best to cater to guest’s needs and wants.

We hope you will come back to stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 April 2012

Took a last minute weekend break to the Frangipani with the Grandkids. Booked two adjoining villas for all of us 3 adults and 3 kids whick accommodated us very well. Management and staff were very friendly and nothing was too much truoble for them. Service was good and as expected had to wait a little for the food but not too long. Rooms were clean and well maintained, outdoor shower was very pleasant.

Pool was ideal for the kids and plenty sun loungers for the adults. Pool bar prices very reasonable.

Overall, nice place, not over priced and would go back for a short break.

Room Tip: Take the sea view rooms, we had rooms 423 and 424 with good internet access.
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ken R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level 4 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 April 2012

First impression upon arriving at the resort is that it needs a little upgrading and renovation. Decor and style is stuck in the '80's. However, what impressed us is the friendliness of the staff. Check-in took just a few minutes. Stayed at the standard room with balcony. Room size is ok; clean, no complain with the bed and bed sheets. Room was cleaned everyday.

The only complain I have is the breakfast; room we booked comes with breakfast. They have a very limited menu, perhaps they should add more variety to it. Same with their a la carte menu.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelphotographer08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrangipaniRep, General Manager at The Frangipani Langkawi Resort & Spa, responded to this review, 26 April 2012
Jeffrey Goh General Manager, The Frangipani Langkawi Resort & Spa replies:

Many sincere thanks for your appreciative notes on our beach, the location of our resort and the restaurant which make us extremely happy that you have noticed them. We will gladly share your compliments with all our associates, who will feel extremely proud to see their efforts are being recognized. We try our best to cater to guest’s needs and wants.

Our Standard Room upgrades that are in line with landscaping ambience to maintain our Green concept image is scheduled to complete by June end this year. You will be happy to see the renewed look on your next visit.

Our Executive Chef is always experimenting with some interesting food items to be added to the buffet breakfast, while the Ala’carte menu upgrade is being looked into. Home grown fresh organic sugar cane juice harvested from our farm is now available on order.
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Penang Island, Malaysia
Level 4 Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 7 April 2012

My wife and I returned two weeks ago from our holiday in Langkawi. We have been several times to Langkawi and have tried a variety of accommodations. We stayed at the Frangipani Resort for the first time. We selected a Beach Villa (sea facing, RM 940 per night, room# 302) and stayed here for three nights. Compared to other accommodations on Langkawi (and Bali) we felt that this was at least 30% overpriced for what it had to offer. The room was good and the outdoor shower a nice touch. It surprised us that bedsheets were not renewed every day and we had to take care to throw our towels on the floor otherwise they would not be replaced. The breakfast buffet was sufficient: a wide choice of items. What surprised us was the complete lack of shadow: there are almost no trees providing shadow and there are no parasols. During the afternoons we saw almost nobody at the resort due to this: everybody seemed fleeing from the strong sun.
Our room was close to the restaurant, which made that we heard the music every evening, which went on until after 11PM. If the music were good this would not be a nuisance.....
The gym is a small room with only a few fans, no towels or water. It has two running belts, one cycling machine and a set of dumbbells.
The location is good if you are looking for a quiet, relaxing time. Pantai Tengah is much quieter than Pantai Chenang and the Frangipani is located at the far end of the beach. There are only a few restaurants nearby but a taxi to Pantai Chenang is cheap and there is a lot of choice over there.
All in all we did not have a bad time, but we will not return here.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NLinTKO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrangipaniRep, General Manager at The Frangipani Langkawi Resort & Spa, responded to this review, 26 April 2012
Jeffrey Goh General Manager, The Frangipani Langkawi Resort & Spa replies:

Many sincere thanks for your appreciative notes on our rooms and the location of our resort which make us extremely happy that you have noticed them. We will gladly share your compliments with all our associates, who will feel extremely proud to see their efforts are being recognized. We try our best to cater to guest’s needs and wants.

We encourage guest participation in our Environment & Energy Conservation Program to use the prepared card that says guests wanting to change the bed sheets daily, are to place the card on the bed.

Depending on demand, at times there are insufficient shades from the natural trees which we are now in the midst of arranging to get more umbrellas.
Guests who feel disturbed by the music at the Restaurant are allowed to change room depending on room availability.

Together with my team, we very much look forward to your next visit to experience the new enhancements and we are very sure you will not be disappointed.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Frangipani Langkawi Resort & Spa

Property: The Frangipani Langkawi Resort & Spa
Address: 138. Jalan Teluk Baru Pantai Tengah | Mukim Kedawang, Langkawi 07100, Malaysia
Phone Number:
Region: Malaysia > Kedah > Langkawi District > Langkawi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#5 Top resorts Hotel in Langkawi
#13 Luxury Hotel in Langkawi
#13 On the Beach Hotel in Langkawi
#13 Spa Hotel in Langkawi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Frangipani Langkawi Resort & Spa 4*
Number of rooms: 115
Official Description (provided by the hotel):
Tucked between coconut palms and lush tropical gardens, the Frangipani Langkawi Resort & Spa is located by a pristine, white sandy beach overlooking the tranquil Andaman Sea and an archipelago of over 104 islands. The resort remains close to the bustling Cenang Beach, yet retains its natural charm as secluded hideaway as the two beaches lay parted by a cliff, accessible only by road. Over the years, The Frangipani Langkawi Resort & Spa has garnered a number of prestigious awards, including the ASEAN Green Hotel Award 2014, as well as Tripadvisor's Top 25 Relaxation and Spa Hotels for Malaysia. ... more   less 
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Also Known As:
The Frangipani Langkawi Resort And Spa
The Frangipani Langkawi Hotel Langkawi
Frangipani Resort Langkawi
Village Langkawi

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