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“Fantastic”
Review of Tiara Labuan Hotel

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Tiara Labuan Hotel
Ranked #4 of 10 Hotels in Labuan Island
Singapore
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Fantastic”
Reviewed 17 April 2012

We chose this hotel because it was top-ranked in trip advisor - and rightly so.

Treat yourself to a harbour view room. Truly 5 star, with excellent staff and a Friday buffet to die for! Really a lot of variety ... and we'll certainly be back for more!

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank kentRSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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216 reviews from our community

Traveller rating
    80
    67
    42
    17
    10
See reviews for
42
36
20
85
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 April 2012 via mobile

We stayed there for 3 nights recently. Service is great! Thank you to Angela at reception, Faizal and the rest of the bell counter and drivers, Lydia at the restaurant and many more. They give you great service and personalised attention and are very accommodative.

We stayed in a 2 bedroom apartment. It was big, lovely beds and great. We didn't experience the late night noise levels that some others have commented about.

A good variety of food. We ate at the Chinese restaurant and the coffee house.

Wlll definitely choose to stay here when in Labuan again

Stayed April 2012
Helpful?
2 Thank Michelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tiaralabuan, Manager at Tiara Labuan Hotel, responded to this review, 21 April 2012
Tiara's prides itself in creating memorable hotel experiences through having great relationships with our guests. I am certainly pleased that you have thoroughly enjoyed the stay with us!

The team at Tiara's joins me in thanking you for acknowledging our efforts. We look forward to welcoming you again in the near future!

Regards,

John Chin
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 April 2012

I think this is as good as it can get. The rates are very reasonable for the great great treatment you get from this hotel. Even the rooms are old furniture BUT look elegant and spacious. In the higher floors you have superb views of the Ocean ( Harbour ). The restaurants are all excellent. The Saturday Buffet is amazing with the live band .But the best of all is the out-of-ordinary kindness of the staff. They really do their utmost best to let you have a great stay.

Room Tip: Room at 4th Floor.
See more room tips
  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Kelvin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tiaralabuan, Manager at Tiara Labuan Hotel, responded to this review, 21 April 2012
We are delighted that you have enjoyed the Tiara's Experience with us and thank you for sharing your experience with everyone here on Tripadvisor.

Taking your compliments on board, we will continue to strive towards achieving excellence in our effort to create memorable hotel experiences for our guests.

Regards,

John Chin
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 April 2012

We decided to return to this hotel for 3d/2n stay over the weekend in Labuan and this hotel truly deserved my second review here. It is drop-dead gorgeous - totally blew us away.

The staffs were attentive from the moment we were picked up by a pre-arranged transport with the hotel from airport and all the way to the wonderful reception given by the friendly and attentive staff when we arrive at the hotel. They really did go all out to make us feel warm and welcome and this is from the word go till the time we step off.

The suite we stayed was spacious and well equipped. They were beautifully decorated, complete with all the finishing touches you would expect at such an exclusive hotel. The bed was massive & very comfortable. The bathroom was stunning and the bath was absolute luxury.

Food was good at all meals. In fact, we were unusually surprised at how good they were! We had pool side buffet dinner and we were pleased with the variety of foods and live entertainment. We were also quite happy with seafood lunch in their Chinese restaurant.

Service was impeccable; everything was expected by the staff and handled in the most friendly and efficiently manner. The restaurant staffs are smart and diligent. All in all, a fantastic team led by experienced manager!

I would strongly recommend this property to anyone who visits Labuan.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PPP-Travelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tiaralabuan, Manager at Tiara Labuan Hotel, responded to this review, 21 April 2012
Thank you for choosing to stay at Tiara's . The team is pleased to know that your recent stay with us lived up to your expectations.

We truly appreciate your encouraging feedback and hope to welcome you back in the future.

Best Regards,

John Chin
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 April 2012

We loved this hotel. Check in was quick and everyone was attentive. We loved our room.
It had such a warm cosy feel to it and was very big and comfortable. Room service was awesome.

Breakfast and dinner was great, big selection to choose from. Hotel is in a great location.
Easy access to most places. Shuttle bus provided upon request .Good concierge.

We will definitely come back to this hotel, when in. Labuan again.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mar140468
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tiaralabuan, Manager at Tiara Labuan Hotel, responded to this review, 21 April 2012
Dear Valued Guest ,

My team and I are most delighted that you had an enjoyable and comfortable stay with us. Thank you for your kind compliments on our service and to our Concierge team.

We will certainly continue to work hard to uphold our service standards, and look forward to welcoming you back in the near future.

Best Regards,

John Chin
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 March 2012

Very nice service received upon enter the hotel. greeted by bell/ porter in a good manner.
Receptionist is well prepare and able to create good impression and check in was done smoothly. the front desk staff is very helpfull .

I still remember some of their name so later if any of u want to stay at this hotel can look for this friedly staff. Irene and Gid's work at Seafoods Restaurant very polite and good services .

Angela help me in check in and she is very helpfull. much remember is Yatie who is the manager who greeted me and assist me too.

Very good hotel and will be back here gain since this is my fvourite buss and leisure stay.!!

Room Tip: Upper room sea view .
See more room tips
  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Peter A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 March 2012 via mobile

We love to travel, and enjoy plush accommodations, excellent service and delightful cuisine - THIS HOTEL HAS IT ALL AND MORE! It certainly lives up to its 5 Star rating. The Tiara Labuan Hotel provides the perfect environment in which to relax and or work .

I was always happy to "come home" to the Tiara Labuan Hotel every end of the day. It is nice, clean, upscale, and they treated us nicely.


I would be happy to recommend this hotel to other travellers.

Stayed March 2012
Helpful?
4 Thank Stanley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tiara Labuan Hotel

Property: Tiara Labuan Hotel
Address: Jalan Tanjung Batu, Labuan Island 87007, Malaysia
Region: Malaysia > Sabah > Labuan Island
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 10 Hotels in Labuan Island
Price Range (Based on Average Rates): $
Hotel Class:4 star — Tiara Labuan Hotel 4*
Number of rooms: 87
Official Description (provided by the hotel):
Tiara Labuan is a city cresort located off the coast of Borneo. It provides free parking, Wi-Fi, restaurant, bar and fitness centre. Rooms have a private balcony and a kitchenette. Rooms are spacious and feature a bathtub, shower facilities and a hairdryer. Cable TV, a minibar and 24-hour room service are also provided. Guests of Tiara Labuan can play a game of table-tennis or use the resort’s sauna. Barbecue facilities are available. The islands around Labuan host the world’s richest coral and fishing grounds. Labuan is a duty-free shopping haven with rich historical background. Located in the state of Sabah, Tiara Labuan is a 10-minute drive to Labuan Airport. ... more   less 
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