I stayed in this hotel for 2 nights Nov 4 to 6, booked thru Agoda. Reception was shabbily dressed and unfriendly. No record of reservations on arrival. Got a room after much ados. No elevators (fine with me). Room with a window view to a filthy back alley and depleted/old building. Consolations - amenities were OK, except there was no choice for hotter water for shower. First night about midnite, could hear workers washing dishes/talking loudly at the back alley which had a eating house. Then at about 02,00 am, there was so much of noises from the corridor outside my room, had to call reception. 2nd night, same activities at the back alley and later loud talking and coughing noises from the corridor. Room was not made up after the 1st night and through the stay. All about the hotel looked great on photos but beside it were vacated old/dirty shop units'. Beyond the tiled lobby entrance, it was filthy. The only business at night was a local bar/karaoke.
For a family stay? Think very hard. And it did not price cheap. At RM100/- nett per night, I am very sure there were hotels of better match, in comfort, location, safety, etc.. For me, it was my first stay with the hotel and definitely will be my last.