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“Rundown and noisy”

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Star Regency Hotel & Apartments
Reviewed 10 August 2010

This was my 3rd time to cameron highlands and had a great stay at Century Pines & Equatorial 1-bedroom apartment but chosen Star Regency this time due to convenience but the 2-bedroom apartment really sucks... Pricing was high compare to the other 2-bedroom apartment located just right behind by 80RM. It was big but dirty, we had to wear our shoes all the time (lucky i brought slippers), door lock was removed (although it's using card key, but for security purposes). sofa was dirty and holes everywhere. both rooms are using single beds pushed together (1 high and 1 low). I and my partner have to sleep separately and uncomfortably. Toilet was small and shower curtains mossy. And if you can't get up early, don't worry, mosque is just right below you. But if you want to go to the pasar malam(night market), it's just below the hotel, which is the only good thing.

  • Stayed: August 2010, travelled with friends
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1  Thank teresachl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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35 - 41 of 46 reviews

Reviewed 10 August 2010

There were melon seeds' shells and lots of dust under the table in the living room. Toilet floor was always wet and had black stains all over. Place was really run-down. It was not homely at all. After just one night, we shifted out though there was no refund allowed. I was even willing to forgo the seond's night rent. Only a few rooms were occupied in the whole building and the whole place was really quiet as compared to other hotels. Breakfast was below standard too. We could not even differentiate the coffee from the tea cos the coffee was too diluted. As for the tea, one could easily mistook it for Chinese Tea. No matter how low is the price, it is not worth the stay. The whole place looked eerie and spooky too.

  • Stayed: August 2010, travelled with family
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3  Thank lena015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2010

The location is perfect where it is near the most celebrated night market in cameron highland. near the gas station, restaurants, police station,crafts shop, strawberry farm etc. you can save a lot of gas for your car where you get everything by just walking. I love the location. However, not so much for the apartment (but i've been to a lot worst). we took the three rooms apartment. it was modest but a little bit washed-out or worn down esp. the floor and the furniture. i do expect more with the price. Still, it was spacious with kitchen area, refrigerator, dining area. great for big families with young children. The view from the balcony was ok and quite interesting. the master bedroom was ok, but there were two rooms with combined bathroom and the other one (no window) with separated bathroom. All in all, it was modest with the best location in cameron highland you could ever have. You could save a lot of time and gas at the same time the freedom to roam around if you are traveling in group. I mean you dont need to wait for everyone to get on the car, you just can walk to the nearby attractions. and also you get to have free parking for your vehicle.

  • Stayed: September 2009, travelled with family
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Thank dilla0307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2010

This was my fourth visit to Cameron Highland and third hotel in which I stayed. Star regency is not a great hotel by any means but then the other hotelsi stayed earlier in cameron also left somethings to be desired. Most of the hotels are being run by smaller groups and one can not compare them with the big chains of hotels.
Star regency
Plus points-
Very good location, close to cactus valley, night market, shopping area. Big rooms- good for a group of friends/family. We had booked a four bed room apt.
Negative points-
Very poor housekeeping, poor service.
Not worth money but if u have a big group who wants to stay together, one can go for it.

  • Stayed: February 2010, travelled with family
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5  Thank Hitesh T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2010

totally made a mistake when me and my family choose this hotel. because the room we got , that is blood at the bedsheet and it look fresh..the floor is like never been mop for years and the wall is full of water stains and the toilet floor is full of small bugs. so we complained and got another room..and yet is worst than the 1st room cause my sis saw a dark shadow of a man at the balcony and it disappear very fast and middle of the night my aunt was disturbed by a ghost. the next day , we crash our car at the divider highway. and lastly , one of the food stall owner in cameron told us that a maid commit suicide before there..

  • Stayed: March 2010, travelled with family
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5  Thank LadyVeeeee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2010

very very worst , there got dirty thing , make you can't sleep .The room smelly ,no maintenance , toilet bad and blanket got the "red red" color like "blood" .

  • Stayed: March 2010, travelled with family
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3  Thank muitansi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2009

All the past reviews on this site have accurately described this hotel. My second time since 2007 trying it out due to its closeness to the night market (saving a few meters), not realising that there are quite a few cheaper and better (cleaner) ones tens of meters away. The condition of the hotel has worsen probably due to poor maintenance - esp bath rooms. The bed sheets and towels have aged considerably as well. The two lifts are as slow. Counter staff are not exactly friendly or engaging - probably because it was heavily bookded by large groups. I will certainly give this place a missed next time onwards.

  • Stayed: December 2009, travelled with family
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1  Thank PKWSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Star Regency Hotel & Apartments

Address: MDCH 39, Jalan Besar, Brinchang 39100, Malaysia
Region: Malaysia > Pahang > Cameron Highlands > Brinchang
Hotel Style:
Ranked #14 of 20 Speciality Lodging in Brinchang
Price Range: $77 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Star Regency Hotel & Apartments 3*
Number of rooms: 7
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Also Known As:
Star Regency Hotel And Apartments
Star Regency Hotel & Apartments Brinchang, Cameron Highlands

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