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Reviewed December 31, 2015 via mobile

Stayed at this hotel during surfing season.
Hotel faces the long stretch of beach. Pool area is rather large, good for families. Rooms were spacious, somewhat comfortable.

Only downside was the late check in.

Date of stay: February 2015
Trip type: Travelled as a couple
Thank Jwlyy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 28, 2015 via mobile

Beach, pools & grounds are OK. Rooms are dated. Power points are all hidden and 2/3 are not working, modern travelers need to charge our phones and devices. When the sofa stink like a dead cat and TV channels are blurry and outdated, it tells you that the GM is sleeping on the job. We have to ask them to change all the bed sheets and covers because they are all stained and infested with tiny ants.

Date of stay: December 2015
Trip type: Travelled with family
1  Thank VictorBeins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 25, 2015 via mobile

this is the worst hotel i've been. first thing is late check in @3pm (room not ready). then the room very smelly and dirty. the toilet cannot flush properly, the staff are not friendly and overall it is just a rundown hotel.not worth it.but the pool and beach are awesome

Date of stay: December 2015
Trip type: Travelled with family
2  Thank Suhaizan I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 14, 2015

I spent 6 nights in the resort during Oct. 2015. I was with group of 6 adults and 1 child. I was a little more disappointed than satisfied with my overall stay.
Pros :
- As agreed with a lot of previous reviews here, this hotel sits at a very nice Cherating beach spot. The sand is very soft tender and clean. water is not so turquoise but yet very clean and tranquil. We barely found any garbage .
- The swimming pool is very nice, or i should say it is quite beautiful.
- Quite so many activities the hotel offered for both adults and kids. There are ATV rides, kids playground, etc available. My 3 yr old daughter pretty loved the outdoor toys, the small tree ranger bridge and the swings. She really had fun.
- The breakfast is good and at a reasonable fare with quite many choices. i found the coffee and nasi lemak quite decent quality compared to the ones you find on the street.

Cons :
- The rooms are dilapidated, the facilities needs renovation ....badly. The aircon, the bathroom, the toilet, the TV, the drainage,... i mean basically everything in the room gives you a feeling as if they were there since 90's.
- The bed sheet linens, and especially the pillows are not clean. we demanded to change all the pillows after we checked in.
- The service was very slow, a Tip : if you need anything, just try to go to the housekeepers, rather than making futile calls to the front desk.
- The resort is supposed to be a 'resort', making people relax and laid back. However the hotel hosts a band of two philippino chicks rock&rolling in the beach bar with amplifiers volume turned maximum every night till almost 1 am , except when they are off every Wed. I had to make a phone call to complaint that the volume was lowered. Of course being in Malaysia means you dont expect same boogie nights as in Phuket or Pattaya, that live band singers are not common in Cherating. But there you go.

Date of stay: October 2015
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Jie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 14, 2015

Always ask for pool view room. Nice resort and friendly staff. food just fine. Big pool and towels provided.. Wifi is available in the room. Check in and out are smooth. children enjoy the facilities. Recommended for family for their vacation.

Room tip: Ask for pool view room on the upper floor.
Date of stay: August 2015
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank roshaida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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