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“Poor on Maintenance”

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Le Village Beach Resort
Ranked #40 of 44 Hotels in Kuantan
Reviewed 22 August 2016

In the glory days, it used to be one of the best hotels we stayed in Kuantan in the early 90s. But now it is just a run down with very poor maintenance hotel. No review needed as not worth the money to stay in here anymore. Find other cheap hotels nearby would be more appropriate. Staffs aren't that helpful nor pleasant. In need of major reviewing on all aspects.

Stayed: September 2015
1  Thank hazrulhussin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 10 of 48 reviews

Reviewed 5 June 2016

First & last..!!! Totally ruin our holiday mood. I believe few years ago this resort was awesome but now it was a total disaster.! Receptionist like omg very rude & not friendly, probably friendly to male guest only..! We book the room via booking.com deluxe request for two single bed but was given one large bed ok fine...stated in website no deposit is required during checkin but this makcik required us to pay deposit..ok again...then breakfast...no breakfast at all!!! U want breakfast is extra charges.. and now...to the room.. condition totally terrible.!! U will find that u wont have any shampoo, toothpaste&toothbrush, shower cap those standard facilities....they aint have any at all the only thing they give for free is one bengong soap bar!!! i requested for one extra towel...this makcik tell me is chargeable..and ladies..!! dont aspect to have any hair dryer in the room as well ok because they do not provide and even if they have its chargeable again.. Sorry to say but pls dont waste ur money trying out this resort. serious not worth it. I really hate everything bout this resort...dont even hope for any wifi because they do not have wifi for every room. Soon its gonna go bankrupt if they still remain like this...Hey mr GM, Pls dont post ur resort as 4.5 star hotel beach resort ok...because it doesnt look like one..!!!

  • Stayed: June 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank nurul a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2016

stayed here for a night for the family day gathering a couple of weeks ago...booked the chalet room type...the room condition were quite bad...old air cond that's not cool, no pipe and rubber pipe in the toilet in the bathroom...the tv just have the 4 free channel (tv hijrah, tv9, tv8 & ntv7) and all the channels were in bad receptions...rooms are dirty and there's a lot of used cotton buds in the gap closet and dressing table...the rooms also were not soundproof as we can hear the noise from the next room...had the dinner at the hotel for family gathering & the food were just so-so only...the only good things about the hotel is the location as there's a beach nearby...hope the management could take an appropriate action especially at the rooms...

  • Stayed: May 2016, travelled with family
    • Value
    • Rooms
    • Service
4  Thank uninvitedguest82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2016 via mobile

Went for a holiday but room condition is below satisfactory. Bathroom tiles looks dirty, latch not working, heater not so good, worst part is the toilet will clog in the morning. Insects n bugs can be seen in the washroom. No proper maintenance, but one good thing is the maintenance technician is quite good. Very attentive to our problems n solves it fast. Hope they can have proper maintenance before guest check in the room for better review in future.

Stayed: March 2016, travelled with family
1  Thank Haravinth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2016 via mobile

It was an amazing place to stay at a very affordable price. The room was clean and well kept. The seaside was also walking distance from the room and was clean. It is a twenty minutes drive to the city centre. A perfect place for families on a budget

Stayed: December 2015, travelled with family
1  Thank Kabeenesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2015 via mobile

This hotel is located next to the four-star Swiss Garden Resort and Spa. While Le Village does not offer the same amenities as its luxurious neighbour, this hotel has something unique. If offers a handful of wooden houses to give visitors a taste of "kampung" living, albeit more luxurious than the local villages homes located in the neighbourhood. Well worth the money for budget visitors, especially foreigners looking for direct access to the beach. A warning though. The beach on this stretch have an "invisible" enemy: the dreaded sand fly. Yes beachcombers beware. Come prepared with repellants or prepare to be bitten.

Stayed: November 2015, travelled with friends
1  Thank Johnny Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2015 via mobile

Just got back from this establishment today after one night in Kuantan. Poorly maintained with the only plus side were, it has its own beach and a bar resembled a shack by the beach and also 2 pools in the compound.

Stayed in one of the rooms which is nothing to about but has all basic necessities which is fine for a day or two.

MK Hussien
Airbus

Stayed: August 2015, travelled with family
4  Thank Mustaffa72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Le Village Beach Resort

Address: Lot 1260 Lorong Sungai Karang | Berserah, Kuantan 26100, Malaysia (Formerly Duta Village Beach Resort)
Region: Malaysia > Pahang > Kuantan District > Kuantan
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#7 Top resorts Hotel in Kuantan
#10 On the Beach Hotel in Kuantan
Hotel Class:3 star — Le Village Beach Resort 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Duta Village Beach Hotel Kuantan

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