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All reviews teluk cempedak ytl group food court business trip pleasant stay hotel is located great shower swimming pool club room bed and pillows short stay housekeeping team breakfast selection my colleague the check in process other hotels night stay
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Reviewed May 2, 2016

I usually stay in this hotel when I visit Kuantan for business which I do every 2 - 3 months. I have written a few reiews for this hotel in the past year but I am putting an effort to write another one because during the last trip I noticed a renewed effort from the concierge to cleaning lady to smile and greet every single guest.

On the 29th April the cleaning lady on the fourth floor where I stayed in smiled and wished me good morning. And that is the first time in a Malaysia hotel where I received a confident greeting from house keeping team.

The room quality, breakfast and cleanliness remains consistent from my past visits

Date of stay: April 2016
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Eugeneooihc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 24, 2016

Stayed here for a business trip. Im glad that they have refurbished this hotel thus the ambience looked modern however very obvious that they are still using some old furnitures and maybe just do some repainting on them, however the repaintings were quite blotchy and still showed the age of the furnitures. The location is within a residential area but still within walking distance to city centre and quite nice if you are looking for some place quiet. My biggest disappointment was to know that they dont have full room service menu but something they called "barista service" offering light snacks and specific dishes which i believe will be varied on rotation basis. They totally missed the point here if they intend to market themselves as business class hotel. The breakfast offerings were quite commendable and all tasted fine. The property needs more securities as it's basically accessible from the neighbouring residential area and i didnt see a single security guard manning that particular spot. Hope they will improve on the areas lacking as i believe a hotel managed under YTL group should reflect higher standard of services compared to other hotels.

Pros:
i) Located in a quite location within walking distance to city centre
ii)Modern refurbished room
iii)Friendly staffs
iv)Ample parking
v)Good breakfast offerings
vi)comfy bed and pillows

Cons:
i) room rate is on higher side
ii)no room service menu
iii)not enough securities and many dimly lit and accessible areas

Date of stay: April 2016
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank KayTon83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 16, 2016 via mobile

Nice place with nice rooms, bar with beer and a swimming pool..
The rooms are big enough and clean.
The people inside are very kindly.
I've been there one week. And it's close to the beach, 5 minutes by car.
Go to vistana if you have to stay in Kuantan

Date of stay: April 2016
Trip type: Travelled on business
Thank 610alberta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 14, 2016 via mobile

Been here for business trip last tuesday.
Staff good.
Sleep quality good.
Parking space good.
Easy to located.
Breakfast good.
Facilities good.
Area not very good as the location a bit far from town.
Overall good.

Date of stay: April 2016
Trip type: Travelled on business
Thank Shawal83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 12, 2016

The hotel stay was great. Rooms were very nicely renovated and beautifully decorated. Service all round the hotel was very good. Will definitely stay there again.

Overall, I would say they give close to 5 star quality at a 4 star price

Date of stay: March 2016
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank ET_Khor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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