We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Pathetic ”
Review of Hotel Continental

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hotel Continental
Ranked #76 of 87 Hotels in George Town
Reviewed 11 May 2017 via mobile

All the rooms are shabby. The toilets take the cake. Toilet seat is crooked, health fosset not working properly. But the cherry on the top is no towels will be provided if you're checking out on that day! Seriously ridiculous. Will prefer sleeping on the beaches of Penang than staying here. Very unprofessional!!

Stayed: May 2017, travelled with friends
Thank Siddharth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (215)
Traveller rating
Traveller type
Time of year
Language
  • More languages

19 - 25 of 215 reviews

Reviewed 17 April 2017

The hotel indeed has seen its better days. The super deluxe room did not disappoint us. Amenities are basic but adequate. Room is huge and the kids get to run around. However, the room tend to have a musty smell when we first step in. The toilet/bathroom tiles can be slippery when wet. Housekeeper were not attentive/observant to notice my note on the TV requesting for more tissue paper & toilet paper (with tips under the note). Swimming pool is small and patrons are not in proper swimming attire when using the pool. Overall staffs are friendly and helpful. However, they are not well versed in English.

Hotel is walking distance to many eateries and the bus stop further up the hotel offers free shuttle service to Prangin Mall / KOMTAR. Parking is free for hotel guests and you can choose to walk around instead of driving.

Room Tip: Request for a room at the higher floors for a better view.
See more room tips
  • Stayed: April 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Elaine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2017 via mobile

It was a last minute trip to Penang for client requirement and it being holiday season for children, this was one of the few hotels that had available rooms. The hotel looks dodgy and very old. Every corner of the hotel is asking for renovation. The room was spacious but the age was evident. The bathroom looked very scary to me and I tried minimising my usage. The mattress on the bed was very flat and I hardly caught two winks. The only good part about the room was the view of the ocean. I will not recommend this hotel to anyone in its present state.

Stayed: March 2017, travelled on business
Thank Sanyukta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2017 via mobile

Good budget hotel, clean and cozy hotel, this property has been around for awhile. Plenty of restaurants and bars surrounding the hotel to keep you busy while exploring the local culture. Do walk behind the hotel to explore some nice wall arts around the streets as well.

Stayed: March 2017, travelled with family
Thank Jakey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2017 via mobile

The hotel is old and has had its better days probably more than 10 years ago BUT the rooms are huge with a fab view over Georgetown/Penang. Breakfast is a buffet which is okish but nothing fancy. Good location tho.

Stayed: March 2017
1  Thank miss_fiebs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2017

The receptionist asked for returnable deposit fee during checkin [200 ringgets] though we had confirmed booking online. Duno why this practice.
We enjoyed the pool during mid day, It was free n peaceful.
Room was good and there is good connectivity. Shops n bus stop closeby.

Overall good location n service.

  • Stayed: March 2016, travelled with friends
    • Value
    • Rooms
    • Service
Thank Sudhar23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2017

I usually concentrate on the positive first when writing a review, so here goes. Older hotel in a good tourist area with basic but tired rooms. Support staff were good, front desk staff turned a higher rating lower.

We used this hotel as a result of a travel company booking. I don't know if this made a difference in our collective treatment by front desk staff but indifference and officiousness seemed to rule the day.

We were not happy with getting a smoking room so we requested a down grade to a smaller room with two twin beds in a non smoking room. Easy, should have been but it was not. eventually our guide after speaking to the manager arranged for the room change.

No soap and a meagre amount of toilet paper greeted us. The tour company is getting skinned on this one, or perhaps I should say I am getting skinned as someone is making a lot of commission somewhere along the line. that will be an interesting review if I find out.

  • Stayed: January 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank coppermike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these George Town hotels
1.4 km away
Red Rock Hotel
Red Rock Hotel
#75 of 87 in George Town
93 reviews
0.1 km away
Hotel Malaysia
Hotel Malaysia
#41 of 87 in George Town
258 reviews
1.6 km away
1926 Heritage Hotel
1926 Heritage Hotel
#74 of 87 in George Town
449 reviews
Show Prices
Show Prices
Show Prices
0.8 km away
Kimberley Hotel Georgetown
Kimberley Hotel Georgetown
#33 of 87 in George Town
187 reviews
1.2 km away
Cititel Express Penang
Cititel Express Penang
#31 of 87 in George Town
278 reviews
0.2 km away
Merchant Hotel
Merchant Hotel
#45 of 87 in George Town
121 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Continental? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Continental

Address: 5 Penang Road, George Town, Penang Island 10000, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Amenities:
Restaurant Swimming Pool
Hotel Style:
Ranked #76 of 87 Hotels in George Town
Price Range: $46 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Continental 3.5*
Number of rooms: 230
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda and Ctrip TA so you can book your Hotel Continental reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Continental Hotel Pulau Penang
Hotel Continental Penang/George Town, Malaysia

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing