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“Pathetic ”
Review of Hotel Continental

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Hotel Continental
Ranked #76 of 87 Hotels in George Town
Reviewed 11 May 2017 via mobile

All the rooms are shabby. The toilets take the cake. Toilet seat is crooked, health fosset not working properly. But the cherry on the top is no towels will be provided if you're checking out on that day! Seriously ridiculous. Will prefer sleeping on the beaches of Penang than staying here. Very unprofessional!!

Stayed: May 2017, travelled with friends
Thank Siddharth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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19 - 25 of 215 reviews

Reviewed 17 April 2017

The hotel indeed has seen its better days. The super deluxe room did not disappoint us. Amenities are basic but adequate. Room is huge and the kids get to run around. However, the room tend to have a musty smell when we first step in. The toilet/bathroom tiles can be slippery when wet. Housekeeper were not attentive/observant to notice my note on the TV requesting for more tissue paper & toilet paper (with tips under the note). Swimming pool is small and patrons are not in proper swimming attire when using the pool. Overall staffs are friendly and helpful. However, they are not well versed in English.

Hotel is walking distance to many eateries and the bus stop further up the hotel offers free shuttle service to Prangin Mall / KOMTAR. Parking is free for hotel guests and you can choose to walk around instead of driving.

Room Tip: Request for a room at the higher floors for a better view.
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  • Stayed: April 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Elaine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2017 via mobile

It was a last minute trip to Penang for client requirement and it being holiday season for children, this was one of the few hotels that had available rooms. The hotel looks dodgy and very old. Every corner of the hotel is asking for renovation. The room was spacious but the age was evident. The bathroom looked very scary to me and I tried minimising my usage. The mattress on the bed was very flat and I hardly caught two winks. The only good part about the room was the view of the ocean. I will not recommend this hotel to anyone in its present state.

Stayed: March 2017, travelled on business
Thank Sanyukta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2017 via mobile

Good budget hotel, clean and cozy hotel, this property has been around for awhile. Plenty of restaurants and bars surrounding the hotel to keep you busy while exploring the local culture. Do walk behind the hotel to explore some nice wall arts around the streets as well.

Stayed: March 2017, travelled with family
Thank Jakey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2017 via mobile

The hotel is old and has had its better days probably more than 10 years ago BUT the rooms are huge with a fab view over Georgetown/Penang. Breakfast is a buffet which is okish but nothing fancy. Good location tho.

Stayed: March 2017
1  Thank miss_fiebs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2017

The receptionist asked for returnable deposit fee during checkin [200 ringgets] though we had confirmed booking online. Duno why this practice.
We enjoyed the pool during mid day, It was free n peaceful.
Room was good and there is good connectivity. Shops n bus stop closeby.

Overall good location n service.

  • Stayed: March 2016, travelled with friends
    • Value
    • Rooms
    • Service
Thank Sudhar23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2017

I usually concentrate on the positive first when writing a review, so here goes. Older hotel in a good tourist area with basic but tired rooms. Support staff were good, front desk staff turned a higher rating lower.

We used this hotel as a result of a travel company booking. I don't know if this made a difference in our collective treatment by front desk staff but indifference and officiousness seemed to rule the day.

We were not happy with getting a smoking room so we requested a down grade to a smaller room with two twin beds in a non smoking room. Easy, should have been but it was not. eventually our guide after speaking to the manager arranged for the room change.

No soap and a meagre amount of toilet paper greeted us. The tour company is getting skinned on this one, or perhaps I should say I am getting skinned as someone is making a lot of commission somewhere along the line. that will be an interesting review if I find out.

  • Stayed: January 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank coppermike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Continental

Address: 5 Penang Road, George Town, Penang Island 10000, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Restaurant Swimming Pool
Hotel Style:
Ranked #76 of 87 Hotels in George Town
Price Range: $46 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Continental 3.5*
Number of rooms: 230
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Also Known As:
Continental Hotel Pulau Penang
Hotel Continental Penang/George Town, Malaysia

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