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“Terrible and disgusting hotel”
Review of Hotel Continental

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Hotel Continental
Ranked #72 of 87 Hotels in George Town
Reviewed 4 July 2017

Their website looks great... The pictures look great.... The 'special' last minute booking was great.... but the place was terrible. What a disappointment! Reminds me of the song "The Simple Bare Necessities." Toilet would not flush, despite 4 calls to maintenance to fix it - human waste stuck in toilet for hours every day - how disgusting!
No safe. Thankfully there was a kettle and some coffee/tea. WiFi was non-existent. Reception staff surly and unhelpful. I guess you get what you pay for - no more 'last minute deals' on Agoda for me - lesson learned!

Room Tip: Don't even consider booking there!
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  • Stayed: June 2017, travelled solo
    • Location
    • Rooms
    • Service
1  Thank OddNob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7 - 13 of 207 reviews

Reviewed 7 June 2017 via mobile

The room is big,comfortable,nice & clean..suitable for people come with family..we take 2 room..facing swimming pool & beach..the location is good near to restaurants & in downtown area..they have 19 floor & we stay at floor 11..request for iron have to go to iron room at floor 19..

Stayed: June 2017, travelled with family
Thank 300masturaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2017 via mobile

Good Promotion,Nice Place And Also Near The Town.Dear Valued Guest
Should There Be Any Property Of The Hotel Being Damaged Or Removed During Your Stay,You Are Held Liable And A Penalty Fee Will Be Imposed By The Hotel

Stayed: June 2017
1  Thank AHMADMUSTAKIM98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2017

Its an old hotel but the rooms are clean and spacious. Good location . Walking distance to famous sup hameed and local pubs. Many food outlets and massage outlets. 24 hour convenient store next door. Breakfast not very appealing so i would suggest to book room without breakfast.

  • Stayed: May 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Joyce G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2017 via mobile

This is my very 1st time visit at pulau pinang georgetown. We check in at hotel continental for 1night.
In the night the room turning creepy, the light keep on off while we are sleeping. Things happened around 2pm midnight till 4/5 something. When we woke up, everything's normal.

Stayed: May 2017, travelled with family
1  Thank Tracy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2017 via mobile

All the rooms are shabby. The toilets take the cake. Toilet seat is crooked, health fosset not working properly. But the cherry on the top is no towels will be provided if you're checking out on that day! Seriously ridiculous. Will prefer sleeping on the beaches of Penang than staying here. Very unprofessional!!

Stayed: May 2017, travelled with friends
Thank Siddharth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2017

The hotel indeed has seen its better days. The super deluxe room did not disappoint us. Amenities are basic but adequate. Room is huge and the kids get to run around. However, the room tend to have a musty smell when we first step in. The toilet/bathroom tiles can be slippery when wet. Housekeeper were not attentive/observant to notice my note on the TV requesting for more tissue paper & toilet paper (with tips under the note). Swimming pool is small and patrons are not in proper swimming attire when using the pool. Overall staffs are friendly and helpful. However, they are not well versed in English.

Hotel is walking distance to many eateries and the bus stop further up the hotel offers free shuttle service to Prangin Mall / KOMTAR. Parking is free for hotel guests and you can choose to walk around instead of driving.

Room Tip: Request for a room at the higher floors for a better view.
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  • Stayed: April 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Elaine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Continental

Address: 5 Penang Road, George Town, Penang Island 10000, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Amenities:
Restaurant Swimming Pool
Hotel Style:
Ranked #72 of 87 Hotels in George Town
Price Range: $53 - $85 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Continental 3.5*
Number of rooms: 230
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Agoda, Travelocity.ca and Ctrip TA so you can book your Hotel Continental reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Continental Hotel Pulau Penang
Hotel Continental Penang/George Town, Malaysia

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