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“Heritage Hotel with Modern Look and Good Location”

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Chulia Heritage Hotel
Ranked #37 of 87 Hotels in George Town
Reviewed 11 September 2017

The hotel entrance may be difficult to find as it is a small side alley which leads to a beautiful heritage building. Got a room on the ground floor facing the courtyard. Small, minimalist room with a toilet attached. Beds were comfy and air conditioning was good. Amenities were decent and it was a comfortable stay. The hotel has a lot of good photo taking spots too. Location was great with just a walk away from Chulia Hawker Street which has some good food like Wanton Mee and Fresh Fruit Juices. If you don't mind walking a bit further, you will reach Little India and also the famous breakfast place under the big tree.

Room Tip: Get the second floor if possible or the room facing the courtyard
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  • Stayed: September 2017, travelled with family
    • Location
    • Rooms
    • Service
2  Thank MiriamHK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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9 - 15 of 658 reviews

Reviewed 7 September 2017 via mobile

We stayed in the Chulia Heritage hotel for 4 nights with our 2 young boys. The location is fantastic, shared bathrooms are clean and beds are comfortable. The only downside of the hotel is that it is very noisey due to the wooden floors. I was woken numerous times in the night by people coming home and just hanging around talking in the main area. The free bikes are great to use.

Stayed: August 2017, travelled with family
1  Thank AnnalieseH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2017

Good location. Able to walk to many things worth seeing in the city. Room however is very small, much smaller than stated when booking and the smallest bathroom i have seen at a hotel. Staff was friendly though.

  • Stayed: August 2017, travelled solo
    • Value
    • Sleep Quality
    • Service
1  Thank SArrows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2017 via mobile

Stayed here three nights. The room is ok, but we were on the ground floor, that meant our view was a wall and it was noisy because it was in the lobby. Sounds strange, but in the lobby are multiple rooms. Furthermore when you shower the whole bathroom gets wet because there is no cabin. Also it wasn't possible to get a spare key to the room of our small children.

Stayed: August 2017, travelled with family
1  Thank Hans G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2017 via mobile

The pictures of this hotel show a very different place. There are positives: The hotel is cheap and very well located for everything in Georgetown. However I feel the negatives outway the positives. When we arrived the room smelled stale and damp and that stayed the whole 3 days, it was because the air conditioning had not been serviced. The aircon was also on full blast the whole time and could not be turned off. The room was not cleaned the first night. There was a slightly damp dirty feeling the whole time. Generally I would say there are other accommodations in Georgetown that would be of a much higher standard for the same price. Tolerable but I would not recommend.

Stayed: August 2017, travelled as a couple
1  Thank Chris Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2017 via mobile

Chulia Heritage Hotel is just off the Main Street, with a private drive and car park. When you drive up to the hotel you think wow, this looks pretty good. Which kind of lulls you into thinking your getting something completely different from what you actually get. Don't get me wrong, I was fully understanding of what we had opted for but in the foyer area the hotel shouts 'vintage upmarket'.
So, check in was good, very simple and effective and the staff were so helpful during our stay, even printing off some boarding passes for us. They catered for all our needs.
The room, basic but clean and tidy. Bed was comfortable. Air con was amazing, kept us nice and cool! Only problem was the plug sockets hadn't really been thought out, one socket and up high, so our charging stuff had to dangle down or rest on top of the wardrobe.
The bathroom situation, shared, as mentioned by others. Kind of reminded me a little bit like a Formula1 Hotel, if you know of them. If you don't, there bathrooms are toilet, shower over the top with wash hand basin. This was the same. Ok if you don't mind sitting on a wet toilet seat! Also very slippery, so flip flops provided but when you just want a quick wee you get wet feet!
We were grateful for the heated water machine in the foyer landing, meant we could make baby bottles of formula. Would have been good if there was a water cooler too.
Wi-if is pretty slow but better down in reception so I sat down there, but don't try uploading loads of photos etc. It won't work!
Location of the hotel is central to George Town, everything is in walking distance, although George Town is pretty hard to walk around due to the lack of pavements. But we managed. Bus services are good too. Free bus drops you within walking distance of the hotel.
We enjoyed our stay and due to the backpacker vibes in George Town we knew that other places would probably be louder whereas this place is better for families on a budget. Great for the price.
Rooms downstairs had private bathrooms which if I went back I would definitely do and recommend.

Stayed: August 2017, travelled with family
Thank TomGuppy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2017 via mobile

The view of the hotel gives you the vintage look, but its a bit tricky to find it cause it is situated in the alley.

Location wise its quite convenient as when you turn to your left and walk down the street- the famous dry wanton mee is there. You wont miss it, it is packed with people!

Love lane is just nearby, full of bars with themes, and there is a coin laundry nearby if you want to do self service laundry.

However the bedsheet is quite thin, and the bed is a bit hard and springy. Cant really have a good sleep!

Imrpovement still needed!

Stayed: July 2017, travelled solo
Thank SawCL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chulia Heritage Hotel

Address: Chulia Street | No. 380, George Town, Penang Island 10200, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Wheelchair access
Hotel Style:
#3 Best Value Hotel in George Town
Price Range: $23 - $59 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chulia Heritage Hotel 3*
Number of rooms: 45
Official Description (provided by the hotel):
Chulia Heritage Hotel - the ideal hotel for traveller which offers high standard accommodation and personalized services in a stylish manner. Culture and history combined to create an atmosphere of luxurious living. Chulia Heritage Hotel is strategically located within the core zone of the UNESCO World Heritage Site of Penang, where is no doubt the traveller favorite must-visit place while holidaying in Penang. ... more   less 
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Also Known As:
Chulia Heritage Hotel Penang/George Town, Malaysia

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