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“one of the best hotel I ever stayed”

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Eastern & Oriental Hotel
Ranked #12 of 88 Hotels in George Town
Certificate of Excellence
Reviewed 16 October 2017

I stayed at E&O from 11-13 October 2017, and I must say the place has already give a strong impression since my first arrival. Not only that the design of the hotel is so elegant and beautiful but The Hotel staff was very attentive and helpful with my luggage and check-in process.

I always greeted by every hotel staff that I met from the corridor of my room to the main door. Every question was answered thoughtfully and as the first timer to Penang, the front office staff were more than helpful with the map and explanation of each destination that I asked (from the coffee shop, nasi kandar place where the locals go or the street arts and must-visit temples, jetty, etc)

Breakfast, lunch and dinner both buffet and a la carte were excellent. I love the variety and quality of the food they have. I stayed in a corner suite with a balcony looking to the sea and you can definitely enjoy sunrise from the balcony. The room is spacious and clean, very well maintained despite E&O is the oldest 5* hotel in Malaysia.

I recommend this hotel for those who are going to Penang and would like to enjoy good service during their stay.

  • Stayed: October 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank Dwi L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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41 - 47 of 3,705 reviews

Reviewed 14 October 2017

What an unbelievable hotel, the best place we've stayed at in Asia! Service was superb, thanks especially for the complimentary bottle of wine that was sent to our room after reception staff found out we were about to get married. The breakfast in the "Planters Lounge" can certainly be recommended. The complimentary drinks and snacks at the Planters Lounge (6th floor of the Victory Annexe) daily between 5-6pm was an unexpected treat - the pool deck outside the Planters Lounge has an amazing view of the ocean.

Room Tip: We stayed at the "Victory Annexe" and requested an ocean facing room.
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  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank NickWhite_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2017

This special and grand hotel is a perfect choice if you would like to create beautiful memories... The Hotel is just gorgeous but the staff and management cannot be faulted,, My husband and l spent 6 nights there and every morning we were greeted with smiles & good mornings, nothing was to much for anyone that worked to we were very impressed. Stayed at many Hotels this is number one with us at the moment... Food, Room, View & People amazing...We stayed in the E&O Annex

Room Tip: We stayed in room 1106 had great views..
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  • Stayed: September 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
3  Thank 2013vietnam2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2017

I stayed at the E&O with my adult daughter for 4 days while we toured George Town on foot. The city was fascinating and we especially enjoyed searching out the street art. It was so lovely to return to the Hotel in such comfort but still feel you were in Malaysia. Our room was large with a fabulous bathroom, making us feel like we were living in the past as wealthy visitors! Great facilities, beautiful rooftop pool with sensational views and excellent buffet breakfast. I wouldn't stay anywhere else!!

Room Tip: Original part of building was traditional style but beautiful with ocean views.
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  • Stayed: April 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Andrea H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2017

This was one of the best trip I ever had to any place just because of the quality and comfort provided by Eastern & Oriental Hotel. The location by the sea is awesome and the rooms are near to royal touch. I spent 4 nights and each night was a royal night. Simply speechless! especially the well trained staff and their way of handling the guests. Awesome!

Room Tip: Go for the room with balcony facing sea. Breakfast is awesome.
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  • Stayed: August 2017, travelled on business
    • Sleep Quality
    • Service
1  Thank Adil K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2017

The Eastern and Oriental hotel was our choice because of its location in Georgetown close to the centre and because of it's reported standards.
We were not disappointed with the hotel from the moment we arrived. Door staff were quick and helpful, check in easy with friendly, efficient staff.
The room was excellent and spacious with a balcony overlooking the sea.
The food served in the hotel was excellent for both choice and quality.
It is an old colonial style building but very clean and updated where necessary. Large room and large bathroom which included the wardrobes and dressing area. Included bath and walk in shower.
There are two wings to the hotel so be sure to tell Taxi drivers etc which wing you are staying in as the have different main entrances. However, the walk through from one to the other is only a few minutes.
A free hotel shuttle is available to Batu Ferringhi beach area. Use it to visit the night market.

Room Tip: High floor with sea view was quiet.
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  • Stayed: September 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank Charles47Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2017

The E&O was the last hotel the family stayed in before heading home. We had stayed at hotels in Singapore, Malacca, KL and Ipoh on the way to Georgetown. Generally all the hotels were Ok but nothing out of the ordinary. Arriving at the E&O was an experience apart. Gracefully greeted with a cold drink and personally ushered to our rooms in the old wing. It was as though we had time warped back 70 years to the days of high end service and courtesy. A stunning hotel in a great location. The food was delicious, the pool warm but cooling and the staff considerately attentive. A memorable experience for us all.

Room Tip: My preference would be a room in the old wing with sea view through the tall pam trees. overlooking...
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  • Stayed: July 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank Malcolm R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Eastern & Oriental Hotel

Address: 10 Farquhar Street, George Town, Penang Island 10200, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in George Town
#2 Luxury Hotel in George Town
#2 Family Hotel in George Town
#3 Romantic Hotel in George Town
Price Range: $185 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Eastern & Oriental Hotel 5*
Number of rooms: 232
Official Description (provided by the hotel):
The Eastern & Oriental Hotel is the embodiment of both a special time and a special place. For well over a century, this remarkable hotel - known simply as 'The E&O' to generations of travellers - has stood as a testament to the grand elegance of the British colonial era. In many ways, it has also come to represent Penang itself; its story inextricably woven into the island's history, its traditions an indelible part of many a traveller's treasured memory, its name synonymous with the magical island once known as The Pearl Of the Orient. ... more   less 
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Also Known As:
Eastern And Oriental Hotel
Eastern Oriental Georgetown
Eastern & Oriental Hotel Penang/George Town, Malaysia

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