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Reviewed April 4, 2018

New World is located at a very convenient location as it's connected to Paradigm mall. All the staff (especially Winnie and Aslina) have been very welcoming. Room layout is very comfortable and thoughtful. Sockets and USB plugs next to working table makes it really easy to work from. Would highly recommend!

  • Stayed: April 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank feliciahuang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jai K, Manager at New World Petaling Jaya, responded to this reviewResponded April 5, 2018

Dear feliciahuang,

Greetings from New World Petaling Jaya and thank you for your kind review on TripAdvisor. We deeply value your patronage and thank you for sharing your experience with other guests.

I am delighted to read through the comments of our service excellence. It definitely means the world to us when it comes from discerning guests such as yourself.

Our brand culture of #Relationship Hospitality with an essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.

Eagerly looking forward to your next visit to our New World Petaling Jaya Hotel !

With regards,
Jai Kishan,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 1, 2018

Recently just stayed at this new hotel in Petaling Jaya. Check in was easy, staff were very friendly and helpful.
Location wise, this hotel is located above a shopping mall. Plenty of food choices and carparking was pretty secure. Notice the guards patrol the car park area quite often when I went in and out of the hotel.
Room was comfortable and facilities like swimming pool and gym was great.
I will definitely stay with them again when I travel back to PJ.

  • Stayed: March 2018, travelled solo
    • Value
    • Service
Thank Alex L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jai K, General Manager at New World Petaling Jaya, responded to this reviewResponded April 3, 2018

Dear Alex L,

Greetings from New World Petaling Jaya Hotel and thank you for your kind review on TripAdvisor.

We deeply value your patronage and thank you for sharing your experience with other guests. I am delighted to read through the comments on our facilities, hospitality and team. It definitely means the world to us when it comes from discerning guests such as yourself.

Our brand culture of #Relationship Hospitality with an essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.

Eagerly looking forward to your next visit to our New World Petaling Jaya Hotel !
With regards,

Jai Kishan,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 30, 2018 via mobile

The rooftop bar is simply awesome. Great hospitality given by the employees, especially Mr. Thinneassh- Front Office Duty Manager and Mr. Jayakumar- Bartender. Thank you so much for the wonderful experience.

Stayed: March 2018, travelled solo
Thank Saathish S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jai K, General Manager at New World Petaling Jaya, responded to this reviewResponded March 31, 2018

Dear Saathish S,

Greetings from New World Petaling Jaya and thank you for your kind review on Trip Advisor.

We deeply value your patronage and thank you for sharing your experience with other guests. I am delighted to read through the comments on our facilities, hospitality and team. It definitely means the world to us when it comes from discerning guests such as yourself.

Our brand culture of #Relationship Hospitality with an essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.

Eagerly looking forward to your next visit to our New World Petaling Jaya Hotel !
With regards,

Jai Kishan,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 29, 2018

My Mum and I had a very comfortable and relaxing stay at this hotel. Good location and the Club room facilities are highly recommended - very good value.

We are most impressed by the amazing service extended by the hotel's employees. They really took the extra step to ensure we are well-taken care of. A big THANK YOU to Winnie Leong (F/O Manager), Azlina Semsudin (Res. Club Manager), Stephanie Lawrence (Executive Housekeeper), Jonathan & Riya (Front Office staff) for making our stay so wonderful and memorable.

We will definitely recommend the hotel to our friends and family visiting from Australia.

Room Tip: Higher floors will probably be quieter.
  • Stayed: March 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank MajesticRoland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jai K, General Manager at New World Petaling Jaya, responded to this reviewResponded March 31, 2018

Dear MajesticRoland,

Greetings from New World Petaling Jaya and thank you for your kind review on Trip Advisor.

We deeply value your patronage and thank you for sharing your experience with other guests. I am delighted to read through the comments on our facilities, hospitality and team. It definitely means the world to us when it comes from discerning guests such as yourself.

Our brand culture of #Relationship Hospitality with an essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.

Eagerly looking forward to your next visit to our New World Petaling Jaya Hotel !
With regards,
Jai Kishan,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 28, 2018 via mobile

I had dinner at Pasar Baru in New World Hotel... The food was tasty and delicious... Especially the Tandoori Chicken, Chicken Satay and Lamb Biryani... We also has chicken rice which was prepared specially by the chef... I would love to thank Chef Afiq for this hospitality.. He was in charge of the Asian section... He prepared different Asian dishes which suit our tastebuds... All in all, nice food ... Would come again in the future...

Stayed: March 2018, travelled with friends
Thank Gan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jai K, General Manager at New World Petaling Jaya, responded to this reviewResponded March 29, 2018

Dear Gan T,

Greetings from New World Petaling Jaya and thank you for your kind review on Trip Advisor. We deeply value your patronage and thank you for sharing your experience with other guests.

I am delighted to read through the comments on our delectable buffet offerings and service excellence. It definitely means the world to us when it comes from discerning guests such as yourself.

Our brand culture of #Relationship Hospitality with an essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.

Eagerly looking forward to your next visit to our New World Petaling Jaya Hotel !
With regards,
Jai Kishan,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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