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10 - 15 of 45 reviews
Reviewed June 16, 2017

Actually we didn’t intend to book this hotel for our stay in Kuala Terengganu. Our destination is Summer Bay Resort, Lang Tengah Island. But our arrival at Kuala Terengganu is noon. There is no boat going to the resort. So when we enquired about transportation, the resort staff recommended to us this hotel with boat and airport transfer. In order to solve all the transport problems, we accepted their proposal. But it turned out to be a pleasant stay in Kuala Terengganu even though it’s just a boutique hotel.
The room is big and spacious. Most important of all, it is clean. There is a lift at the hotel. Wifi is free.
Breakfast is simple with fixed menu. There are quite a number of eateries within walking distance. You may like to try Uncle Chua’s Café on the right side of the hotel. The dessert there is not bad.
Across the road in front of Hotel Tanjong Vista, there is a bus-stop where you can take the tourism bus for the city tour and to the Crystal Mosque for a fee of RM 1 to RM 3.
There is nothing much you can complain about this hotel except that it’s quite a distance to Chinatown in Kuala Terengganu if you prefer to walk.

Date of stay: May 2017
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank HPLIM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 30, 2017

I spent a night here, before heading to Lang Tengah for the next morning. The hotel was strategically located with plenty of restaurants,cafe and eateries in the vicinity. There are ample of parking space behind the hotel which was very convenient as I drove to Kuala Terengganu. My room was very spacious, clean and well maintained. It was also equipped with an internet ready PC. Seems like they have taken an extra precautions with the windows as it was insulated with extra layer of board to keep the traffic noise at minimal. Bathroom was very clean with adequate hot-cold water supply. Overall pretty satisfied with the room and service provided.

Date of stay: May 2017
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
1  Thank Robby C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 16, 2017 via mobile

1. New and clean hotel.
2. High water pressure good for a nice bath.
3. Friendly front desk.
4. Nearby coffee shop and place to eat.

Special reminder:
Do not order with airbnb because it cost more than u just call in.
I took the standard room with rm118 without breakfast. And if u booked with airbnb will cost u rm138.

Date of stay: May 2017
Trip type: Travelled on business
Thank Woon W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 10, 2017 via mobile

Got the room on a bargain from Booking.com, and to my dismay, upon getting my keycard for room 307, my problem has already started with the keycard, where it wont unlock the door, but after a few attempts then finally it works. Then the door itself cannot be locked properly without using force due to the placement of the door possibly. And...Ants! I just left abit of chocolate bar on my table, half-wraped and in mere minutes, ants started swarming over it.

The bed was somewhat okay-okay for me, and the room was spacey as well, and the toilet was clean. Easy to get food downstairs with varieties of restaurants and cafes. Would come again, provided if the hotel improves.

Date of stay: March 2017
Trip type: Travelled solo
1  Thank AnberlinM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 2, 2016 via mobile

I stay here alone for a night. Luckily it's just a night. Even though it looks clean from the pictures, but the room stinks. I dont think they change the bed sheet, pillow case and the blanket. Worse still you can see some stains on the blanket and bedsheet. The smell is totally unacceptable. The shower room is mouldy, not comfortable with it.

Date of stay: November 2016
Trip type: Travelled on business
Thank Huikey
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pah S, Social Media Team at Hotel Ming Star, responded to this reviewResponded November 15, 2016

Thank you for your time on the review. We are truly sorry that our hotel did not meet your expectation. We will look into this issue seriously as it is involved or hotel's image.
For your information, our housekeeping will change all the linens, bed-sheet and pillow cases when guest check out. They will clean the room and bathroom too. We will carry out our internal investigation and check with our housekeeping staff and supervisor. We take this issue seriously.
Lastly, we are sorry for your inconvenience and we hope that you can complain to us right away so we can take actions immediately.
We appreciate your review on us and this will surely make our hotel better. Hope you will stay with us again. Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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