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“Good Friendly Hotel”

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Primula Beach Hotel
Ranked #24 of 35 Hotels in Kuala Terengganu
Bishopsteignton
Level 6 Contributor
236 reviews
156 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
“Good Friendly Hotel”
Reviewed 27 March 2012

We found the hotel fairly easily, checked in quickly and were shown to our room. The room had a seaview, and also view of building works, but these did not disturb us. The hotel is a little "tired" but was clean and tidy.

The swimming pool was great. Breakfast was reasonably good.

Room Tip: All rooms are seaview
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  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Marjory1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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241 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
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English first
Kuala Lumpur, Malaysia
Level 5 Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 31 January 2012

The place may not look its best but my kids loved it. I asked why and one said 'an awesome swimming pool' while the other 'beautiful view of the beach'.Me? I liked the supper. We were there after the band had stopped playing and were surprised there was a buffet for supper with the dim sum, beef soup etc. Ask for the main building though because that was where I stayed although those who stayed in the old wing did not like it as much as we did. We had a room on the 9th floor facing the sea and at night with the balcony door opened, we could hear the sound of the waves

Room Tip: Room in the main tower building has a beautiful view of the sea.The premier room has 2 super single...
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  • Stayed January 2012, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank rahmah47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melaka, Malaysia
Level 4 Contributor
42 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 10 December 2011

I checked in at the hotel on 28th Nov 2011 for one night in deluxe room.
Check in - had to wait a short while since arrived at 1 pm.
Parking - limited covered car park and plenty of open car park near the restaurant/beach.
Service - less proactive. Had to ask for service rather than they offer their service e.g. bellman. But in the room, upon dialing the number, response was fast. Babycot request was provided but a bit slow.
Value - breakfast was too little options
Location - close to beach
Rooms - TV still not LCD and channels are not good quality video.
Swimming pool - OK lah... available for kids but small.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MF15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kajang
Level 6 Contributor
126 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed 7 December 2011

I stayed here for 4 days 3 nights. Kudos to the hotel staff (bell boy, receptionists, waiters etc) for doing an excellent job (very friendly and helpful). However, I feel that this hotel lacks the quality and the aura of a 4-star hotel as the hotel is quite old and needed an uplift. The room is spacious and it provides an iron with the ironing board too (extra point to the hotel). The location is quite okay since there are some shops around the area. It is situated very near to the beach. I love the breakfast buffet as they keep changing the menu daily for the main dishes. The nasi dagang is available daily as it is the famous local food in Terengganu, and it is tasty too! I notice that the hotel serves local delicacies especially for their desserts. Thus, if you want to sample some local food, this is definitely the hotel you should choose. However, I still had problems with my room as the sliding door was not working but it was fixed the next day, the air cond and the phone were not working. Overall, I would say that it is an average hotel but of course with some extra perks available.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hasreena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Speers Point, Australia
1 review
Reviewed 21 September 2011

10 minutes after checking out we found our morning ferry had been canceled but the hotel wouldnt let us back into our room nor did they offer for us to even wait by the pool - consequently a 5 hour wait walking around a very hot and humid Terengganu town. They did offer for us to check back in and pay an exhorbitant day rate. A bit mean I think!! If you are catching the ferry to Redang Island please note the 10.30am ferry no longer runs.

Stayed September 2011, travelled as a couple
Helpful?
Thank Barb L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
82 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 11 August 2011

As a family of 4 on their way to the Perhentian islands, we spent one night in interconnecting rooms overlooking the sea. The rooms, with aircon, were comfortable and clean. However, in the morning, one shower didn't work, the other had only cold water.
The staff were friendly and helpful. Trying to find somewhere outside the hotel to eat at night was impossible (a combination of Lonely Planet + satnav proved unrewarding). Dinner subsequently back at the hotel (during Ramadan) was good, if not pricey. A real bonus was the hotel's swimming pool. Overall, as a stopover, a convenient functional 'top range' hotel.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RK1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelowna, Canada
Level 6 Contributor
160 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 14 June 2011

When we arrived at the Primula Beach Resort, we were sent down a long dingy corridor in the old part of the hotel to a standard room. The room was grungy, not cleaned well, and had a small bathroom. It was more like a budget room that should have been priced much lower than the $70 they were charging. When we complained to reception about it, we were told that the hotel was full that night, but they would move us the next morning. When we upgraded the next day to a deluxe room in the tower for less than $15 more, it was totally different. We had a beautiful large room where everything was new and clean, including a large clean bathroom with good lighting. We got a free shuttle into town which one of the hotel managers was in, and when he asked how our room was, we explained the situation. He explained that the hotel is owned by the government, and the staff have been trying to push for a complete renovation of the old section which is 37 years old, but the government has been putting it off. We would recommend this hotel if you are in Kuala Terengganu, but only if you get a deluxe room in the tower. The hotel has a large comfortable lobby area and there is a large Malaysian-style buffet breakfast. There is a nice pool with loungers, and also some loungers on the beach. I would not recommend KT as a destination as it is not a very attractive town, but it may be a convenient stopover when you are traveling through Malaysia.

Room Tip: Get a deluxe room in the tower.
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  • Stayed May 2011, travelled as a couple
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Helpful?
3 Thank dandd35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Primula Beach Hotel

Property: Primula Beach Hotel
Address: Jalan Persinggahan, Kuala Terengganu 20400, Malaysia
Region: Malaysia > Terengganu > Kuala Terengganu
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
Ranked #24 of 35 Hotels in Kuala Terengganu
Price Range (Based on Average Rates): $
Hotel Class:3 star — Primula Beach Hotel 3*
Number of rooms: 248
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Also Known As:
Primula Beach Resort Kuala Terengganu Hotel Kuala Terengganu
Primula Beach Kuala Terengganu
Primula Beach Hotel Kuala Terengganu

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