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Riad Baoussala
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Reviews (734)
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31 - 36 of 734 reviews
Reviewed June 14, 2017

Everywhere you look in this place is beauty. It has a great atmosphere and a friendly and helpful staff. Food is delicious, rooms are tastefully designed and the pool is long so you can have a real good swim. The garden is well taken care off and the sunset on the roof terrace very beautifull. The owner, Dominique makes you feel at home and is always in for a good laugh.

Room Tip: We were in the Hammam suite and it was perfect!
  • Stayed: June 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Julika M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dominiquebaoussala, Propriétaire at Riad Baoussala, responded to this reviewResponded June 15, 2017

Dear Julika,

Thank you so much for your review, the little theater is empty without you....;)
It was nice meeting you and Ilonka , Ihope you'll be back, and for sure we would be glad to welcome people for writing or musicians as you suggested.
Warm regards,
Dominique, Rachid, Loubna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 13, 2017

This is my second attempt at providing a review of our experience here. The owner/manager had my first review removed.
To be to the point, we were not told to plug in a device to repel mosquitos and so we spent the first night with them buzzing in our ears and biting us. Screens were put on the windows the next day as they were full of holes. I asked for a net, but you can see from the photo it had a huge hole in it. In addition to the mosquitos were barking dogs.
My bed was on a palet on the floor as you can see in the photo, not something I expected paying 115 euros a night ($130).
The shower was moldy and the floor tiles cracked. The room was dirty.
In addition to these frustrations this place is located 15 minutes a $10 taxi ride each way to town, this made planning meals difficult. You have to reserve 12 hours ahead to eat here so if you are in town get tired and prefer to go back and dine it's not an option if you didn't reserve ahead. We spent $40 in 12 hours just in taxi fare.
Unlike everywhere else we traveled in our 3 weeks in Morocco, we did not find the service here to be guest oriented.
We booked our stay based on the overwhelming number of great reviews and we were very disappointed to say the least. I am a guest house owner myself in rural Mexico, so I understand the challenges involved. I also know many people rely on honest opinions of other travelers. I have provided my honest experience here with photos and only hope that this time it will actually be allowed to appear.

Stayed: May 2017
1  Thank RanchoSolYMar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dominiquebaoussala, Propriétaire at Riad Baoussala, responded to this reviewResponded June 14, 2017

First of all, I feel really sorry to know that you have such a bad souvenir of your stay in Baoussala. I was not here, and I am touched by your words, I do understand and regret that you feel so uncomfortable .
Despite of my comprehension , I would like to precise a few things.
Rachid is absolutely certain to to have informed you to plug again mosquitos, so I dont' know who I have to believe . You slept with the door opened, that's totally your right, but in that case what can we do against mosquitos?. I dont' wish to go in the polemics words, so I will stop here, after precising that it's not me who took off your first review, but a decision of tripadvisor,who is respecting most of the reviews.
So , I wish you the best with your guest house in Mexico, since 17 years, I am happy to run Baoussala with my heart and professionalism , and I can't be prefect.. if it means something to be perfect.
I will go ahead in the same way, and will be careful , as I am always concerning by the " bien-être" of all my guests.



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Reviewed June 9, 2017 via mobile

We had such a brilliant and memorable stay at Baoussala. Dominique and Leah were so welcoming, and made us feel really at home. They are two wonderful ladies who helped with any request we had. They also have an incredible staff, Rashid was awesome, he was so warm and attentive every day, which can't have been easy during Ramadan. The food cooked by Lubna was beautiful, clearly made with love and was actually the best food we had in Morocco, which is saying something as we visited some of the highest rated restaurants on trip advisor.

It is a truly magical place, a little oasis of peace and tranquility, with stunning details in decor, wonderful friendly animals (the dogs and donkey who thinks he's a dog especially!!) and I can see why people go back there year after year, as testified by some of the people staying there during our visit.

Thank you so much to all at Baoussala, you made our first time in Morocco such a memorable one xxxx

Stayed: June 2017, travelled as a couple
Thank Eamon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dominiquebaoussala, Propriétaire at Riad Baoussala, responded to this reviewResponded June 10, 2017

We are really happy that you have such a good memory of your stay at Baoussala, maybe you will be one of our guests coming regularly like Polly, Christine, Jenny that you met during your stay...!!!!
Thank you so much for your kind words,I do appreciate.
Rachid has a big heart...that's a fantastic quality and I am very happy to work with him since 12 years. The whole staff is like my family and Baoussala vibes come from them for a big part.
We wish you the best,
Warm regards from all of us
Dominique

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Reviewed June 7, 2017

This is our third holiday at Riad Baousalla, and each time we go there, we are even more impressed. The hotel is so relaxing, the staff incredibly welcoming, the food delicious. If you want a super relaxing and restorative time, with family, with friends, or romantically, then this is the place for you. It caters for every kind of holiday maker - and the staff feel like family by the time you leave. They make you feel so special. We will definitely be returning for many years to come. The outdoor cinema is a brilliant idea, and there are many different spaces so even when the hotel is full, it feels peaceful and as though you;re the only people there. It is the perfect holiday.

Room Tip: every room is gorgeous.
  • Stayed: May 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Pollym40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dominiquebaoussala, Propriétaire at Riad Baoussala, responded to this reviewResponded June 8, 2017

You know how nice it's for me to share Baoussala in that way, with great people!!!
You came and came back and will be back...We are very lucky.!
Thank you again for your fidelity.
Warm regards,
Dominique

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Reviewed May 21, 2017

charming, friendly, comfortable, relaxing, inspiring, interesting, arty and delicious recommend to all, i visited with four girl friends we had a wonderful time and especially enjoyed our yoga each morning, i will definitely take my husband soon

  • Stayed: May 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank 117DeborahC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dominiquebaoussala, Propriétaire at Riad Baoussala, responded to this reviewResponded June 5, 2017

Thank you so much for so many nice words and recommandations!
We will be happy to welcome you with your husband, and the yoga teacher could be here also.!
With our best wishes,
Dominique & Leah

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