This lovely Melia Hotel, tucked away in a quiet, peaceful location on the shores of Gatun Lake, was an ideal getaway for a 7 night stay, all inclusive. Hotel Customer Service Manager, Michael Cordoba, is truly an asset to this Hotel and very fluent in English. Michael knows how to listen to customers and ensure they are having a pleasant stay. Our room was large, very clean and fantastic view overlooking the lake. We spent our days lounging around the huge pool with our friends, enjoying the all inclusive wines, beers and cocktails. We were after a QUIET getaway and Melia delivers just that. If you're looking for nightime entertainment you won't find it here during the week. Dining Room Manager Renso Mancilla was equally attentive and greeted us each morning in the dining room. Both Michael and Renso put in very long days so they were always on hand to address any issues.
The Hotel itself is a dated yet classic resort, with an interesting history. We noticed that presently work is ongoing to upgrade the facility. The dining room buffet had a varied menu. Some foods could have been hotter but we noticed they were attentive to that as our week progressed.
Thank you Michael, Renso and staff for a pleasant stay !More
- Free Wifi
- Free parking