Tried 2 times over 30 some hours to make a reservation for 1 night in mid Sept. '11, including our Am Exp card (available on their online Reservation Form which claims response w/in 36 hours!!), and its been over 3 days with nothing. There is no other contact such as email, so don't know whether we have a reservation or not. Don't know if I need to cancel it. Can't find any charge on card, but most do a 'hold' and charge for 'no shows'.
IF this is a 'QUALITY' hotel, they haven't impressed me AT ALL!!.
Find another place to do business, who act like they want your business, and follow thru with communication to deserve it.
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- Also Known As:
- Hotel Castilla Panama/David