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4 - 9 of 433 reviews
Reviewed November 14, 2017

You feel so comfortable staying here because all the staff were so pleasant and helpful. Room was clean and you get chocs in the evening! A nice touch. Another nice touch was a kettle in the room and you can make your own coffee.

Date of stay: November 2017
Trip type: Travelled as a couple
Thank tinkle_24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 6, 2017

Centrally located hotel, large clean room & bathroom. The hotel setup is a bit different to the one in Trujillo which is more spreadout & spacious but this one is ok. Good service at breakfast time with a view to the street below. Good ac & wifi nice hotel to rest up in. With good secure garage to park your vehicle in

Date of stay: October 2017
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank Syd S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 21, 2017

Spent 5 nights here and it became a wonderful place of respite after a long day. The people were working there were both professional yet personal. There were 2 gents in particular that were stellar. I can't recall their names but they are identical twins. The room was neat and clean. The wifi worked great. The food was very tasty as well. Would definitely stay here again.

Date of stay: August 2017
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Dave M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 22, 2017

This hotel is centrally located and recently renovated. The rooms and the hotel itself have everything you need including a good restaurant with room service. I was missing a bit of atmosphere as everything is quite cold and clean (my room was huge, on the top floor, with just a bed in it), but for Chiclayo this is really a good option. The top floor rooms are also next to the conference rooms and for a large part of the day, people of the conferences were holding their phone calls in the corridor in front of our rooms, which was a bit disturbing.

Room tip: The rooms on the top floor are next to the conference rooms. As one below the 7th floor
Date of stay: May 2017
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank midnight_in_belgium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge A, General Manager at Wyndham Costa del Sol Chiclayo, responded to this reviewResponded May 23, 2017

Dear Midnight _in_belgium,

Thank you for the feedback. It is helpful to hear your impressions regarding the ways we can improve our service. We use the reviews to assess the areas we have succeeded and areas that need additional personnel or attention.

I hope we’ll have another opportunity to host you again!

Yours sincerely,

Jorge Alfaro

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 30, 2017

it is a mid level hotel, centrally and conveniently located. it is a few blocks away from plaza de armas and the cathedral.
The staff was very nice and friendly. the rooms were clean, spacious and the beds were good as well. however the A/C wasn't powerful enough for the summer hot days.
The breakfast was just ok. there was not much variety in it.

Date of stay: February 2017
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank ads264
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge A, General Manager at Wyndham Costa del Sol Chiclayo, responded to this reviewResponded May 23, 2017

Dear Adelsolarf,

Thank you very much for sharing your review with us.

I would like to apologize for the problem you had with your a/c unit. I can assure you this is not our normal standard.

I hope we’ll have another opportunity to host you again!

Yours sincerely,

Jorge Alfaro

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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