We were booked to stay at the Inkaterra for the 4 day/3 night package, however, due to flight cancellations we ended up mising the first day.
Upon arrival at Puerto Maldonado airport we were whisked away to check-in at the Inkaterra office (2 minutes from the airport) before being taken to the port for the 45 minute trip downriver to the lodge. Unfortunately, our trip did not start out too well primarily due to the treatment we received from the reception staff. As we were the only English speaking guests arriving that day we unfortunately missed out on much information that was given to the other Spanish speaking guests. For example, on arrival at the port the receptionist spoke at length in Spanish and when we asked for a translation we were told to just get on the boat and we would be told there, unforunately we were told nothing. This was certainly not the most encouraging start to our stay.
Thankfully on arrival at the lodge things improved significantly and were split into different groups depending on language. The lodge itself is beautifully laid out and the rooms are well appointed for a jungle lodge. Please be aware, however, that you are really here to enjoy the jungle experience. This means that there is limited electricity, no air conditioning, no windows (bug screens are used to keep the creepy crawlies out) and no front door key (although valuables can be kept at the gift shop).
We had opted for a Tambopata suite which included a private plunge pool. This was unheated (though this was not a problem given that it wsa 38c during our stay and so a cold dip was just what was needed!), however, as another reviewer has written the plunge pool is very cloudy and you can´t see the bottom or tell how deep it is. Although we did see it being cleaned so I´m sure it was fine.
One of the main problems with the individual lodges is a lack of privacy. Whilst the bedroom area is screened off at night there are no such screenings over the bathroom windows above waist height. This means that you can clearly see into the bathrooms/showers of neighbouring properties especially as this is the only area that is brightly illuminated.
Our guide during the time we were there was Ivan who was absolutely fantastic and really tried to give us the real jungle experience. As others have also mentioned there is actually not much wildlife around the lodge. We went on the Lake Sandoval tour and whilst we did see the giant river otters we saw only limited birds and no monkeys at all. Similarly on our Canopy Walk trip we also saw no wildlife at all. Our river by night trip to see Caymans was also completely unsuccessful. If it had not been for Ivan going above and beyond to try to help us see wildlife we may have left without actually seeing anything at all. This is obviously not the fault of the hotel as animals are by nature unpredictable and much can be determined by the time of year/day when you visit. The guiding during the time we were there was definitely the highlight.
Having said all this we did encounter some wildlife in our rooms when we were woken at 3am on our first night of stay by rustling noises in the roof of the lodge which went on for about an hour. It wasn´t unitl getting up in the morning and shining our torches at the roof that we realised that we had two tarantulas staying with us. The hotel were excellent at dealing with this and sent someone immediately to remove them from the room.
Food at the hotel was adequate given that they are catering for numerous guests in the middle of the jungle. As other reviewers have mentioned you should be aware that the menu stays the same everyday. Not too much of a problem if you are only there for 3 days but if you are staying for longer this could be a real pain as choice is limited on the menu. The lunch menu is definitely the better of the two.
One final point I would make is that there appears to be no-one in charge at the lodge. Whilst all the staff are pleasant, friendly and helpful there does appear to be an absence of an overall manager. This at no stage gave us any problem, however, sometimes it is comforting to know that there is a person to speak to who has overall responsibility.
Overall, we did have an enjoyable stay at the Reserva Amazonica. It was a completely different experience to the rest of the trip and gave us a chance to see the jungle in good accommodation.
- Official Description (provided by the hotel):
- Remote and pristine, yet easily accessible; a welcoming haven of 494 acres, Inkaterra Reserva Amazonica offers a range of land and river excursions that introduce guests to the magic of the rainforest, including the spectacular 1,129-ft. long and 100-ft. high Canopy Walkway, which allows an incredible experience from over the tree tops. ... more less
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- Also Known As:
- Inkaterra Reserva Amazonica Hotel Puerto Maldonado
- Reserva Amazonica