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“Big rooms” 4 of 5 bubbles
Review of Fraser Place Manila

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Fraser Place Manila
Ranked #30 of 80 Hotels in Makati
Certificate of Excellence
Hong Kong
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Big rooms”
4 of 5 bubbles Reviewed 9 April 2012

Fraser place in Makati is little bit off but has huge rooms and even if a bit old very nice.
Good service and kind staff makes it a grate place.
Breakfast is not a strong point, better use the kitchen in your apartment.

Room Tip: As always, high location is quiter
See more room tips
  • Stayed December 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank NEDHK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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181 reviews from our community

Traveller rating
    64
    70
    23
    14
    10
See reviews for
62
22
2
46
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
London, United Kingdom
Level Contributor
87 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed 30 March 2012

We stay here because they allow us to have our little dog stay with us. Its the only decent hotel who allow this. We enjoy it every time we stay. The rooms are always clean and they are big enough for us to have the little one there. The kitchens are not always fully functioning and the pool could use some updating but for a couple nights in manila, its great. The breakfast is not bad either. We have stayed here 3 times and it has been consistant each time.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank KJBKKKHK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 12 March 2012

Stayed here over new years for 11 nights. What attracted me to this hotel was the price. When we arrived in Manila we directed our cab driver to our Hotel. He had never heard of the hotel and when we told him where it was located he still had no clue how to get there. This was a recurrent problem our entire trip, no one knew of or where the hotel was located. We got upgraded from a one bedroom to a two bedroom suite. The space was huge with a living room, dining room, kitchen, laundry, 2 bedrooms and 2.5 bathrooms. Although the room was nice it was starting to show some wear and tear. The air condition presented a problem as it was either on full blast which made the room unbearably cold or so low that it was sweltering hot. The washing machine did not work and had to be replaced as well as the pilot light for the stove. There was a recurring fishy, horrible smell in the hallway by the elevator. The service was very slow in the hotel although the staff was friendly. The rooms were not cleaned on new years eve and new years day, we were told that the staff was on holiday. There was also no room service or dining service during those days. I was traveling with my boyfriend visiting family so it was great to have so much space in our suite, were we could all meet up. However the wear and tear of the room and the poor service were definite setbacks. The neighboorhood is nice and very safe to walk around in at night, although I wouldn't recommend walking anywhere alone especially if you are a woman. There are lots of security guards around that area of Makati that are very willing to direct you or help you out if you need it. Also do not use the driver service/tour service through the hotel as it is extremely over priced. The drivers and tour guides are SOOOO nice but if you are looking to save money you can find better deals elsewhere. If you do chose to use their service request Cesar!! He is very knowledagble, cordial and a great driver compared to the rest of crazy Manila drivers. Overall I would only recommend this hotel if you need a lot of space for a cheap price or if you are not planning on being in your hotel a lot or not using any hotel services including food and cleaning. Also there is no wireless internet in the rooms and you have to connect with a very short cable. If you do choose to stay here make sure to look up the hotel on a map and be armed with directions from the airport to the hotel.

Room Tip: Request a room on a high floor and make sure that your air condition works as it is needed badly.
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  • Stayed December 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Elizabeth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerManila, General Manager at Fraser Place Manila, responded to this review, 9 October 2012
We have taken notice of your valuable feedback and thank you for your candid comments. Please accept or apologies if we failed in any manner. Rest assured we have looked into these areas and corrective measures are being taken. You may also contact us directly at fpmcre@frasershospitality.com.

Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berlin, Germany
Level Contributor
73 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 bubbles Reviewed 21 February 2012

I stayed in a suite with a bunch of friends.

The suite was spacious with a generous four bathrooms and big kitchen. You can see that the furniture was once modern and elegant; now, it looks dated and used. The TVs are modern at least, everything else was lacking. The batteries in the remote control for the air con were dead (another remote control worked though).

I found a dead roach in the shower in the morning.

But what I thought was worse that there was no wifi so we couldn't use our mobile devices. We picked up a signal only in one outer corner of an upstairs room and the signal was so weak that it only worked 30% of the time.

There is one thing that can be said for the Fraser - the staff is great. For example, I needed to do something online at 1 am (being outside of my business timezone) and they opened the business center for me outside opening hours, no questions asked and at no charge.

The Fraser could be amazing if someone invested some money back and modernised it. Until then, I would probably pick a different hotel for a business trip.

Room Tip: Ask for a room close to a wifi access point.
See more room tips
  • Stayed February 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mkalfa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerManila, General Manager at Fraser Place Manila, responded to this review, 9 October 2012
We have taken notice your your candid and precious comments and thank you for the same. Rest assured we shall draw on them to find ways on how to improve our service offerings.

Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
122 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
2 of 5 bubbles Reviewed 16 November 2011

Reception area smells like a sewer or open drain. No wireless internet in the apartments. Rooms afford little in the way of standardisation, be unlucky and you get stuck in a small, dark hovel. Bathrooms are seriously dated and tiny hot water tank will give you about a 6 inch deep bath. Breakfast is poor. Kitchen and appliances are so old now. This place needs some serious upgrading.

  • Stayed May 2011, travelled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank Billyz11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 22 October 2011

Stayed here for a week, overall just so and so. Breakfast is low quality, air in the room and common areas were not fresh. First check in a room on 24th floor, smell of polluted air all around within the room then moved to 1503, quite ok and acceptable. Staff were very nice and helpful though, especially Henry at the reception.

  • Stayed October 2011
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank VIPonBangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lagos, Nigeria
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 22 October 2011

This serviced apartment is a 4 star as opposed to the 5star its called. The apartments are very big with all basic necessary things. The bath towels were so old. I had to get one at the store for myself. The bathtub was old looking.There was no wireless internet and the internet modem was stationed permanently in the bedroom. Breakfast is a no go area. Horrible.The staffs are very helpful though. I liked the location .I would stay again if the bathroom is upgraded.

  • Stayed October 2011, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank PatsieO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fraser Place Manila

Property: Fraser Place Manila
Address: Valero St, Forbes Tower | Salcedo Village, Makati, Luzon 1200, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#14 Luxury Hotel in Makati
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fraser Place Manila 4*
Number of rooms: 89
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, HotelTravel.com, Priceline, Asiatravel.com Holdings, Travelocity.ca and Booking.com so you can book your Fraser Place Manila reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fraser Place Manila Makati, Metro Manila, Philippines

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