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Jordan A
Bedford, United Kingdom

Good for the room rate

4.0 of 5 bubblesReviewed Dec 9, 2023via mobile
Overall the hotel was very good.

We stayed here after flying in for a family wedding and took around 30 minutes to transfer in from the airport.

See a lot of the reviews expecting the Ritz and if that’s what you’re looking for book the BAI not here.

All rooms have decent AC and noise level is low considering you’re on an intersection. Mall across the road is good with a lot of designer shops and places to eat. If you’re looking for more of a market experience Park Mall is a short taxi ride away and has an indoor market upstairs with a large supermarket.

Breakfast is typical of what you would expect in the Philippines, rice with eggs and some meat. Avoid going for breakfast between 07:00 and 08:30. The restaurant simply isn’t big enough but the staff will not warn you it’s full before entering.
Date of stay: November 2023
Trip type: Travelled with family
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6 - 11 of 731 reviews
Reviewed October 10, 2023

This hotel is located right next to the large SM City Mall and the main Cebu Port (Wharf) area of Mabolo. It is notionally a 3 Star hotel, but many of the facilities rate higher, i would say. Front desk service is uneven. Overnight clerk was wonderful and she was so attentive to my concerns. Meanwhile morning desk clerks ignored me because I was not a local. Note - you need to pick up your breakfast tickets each morning. They do not issue them upon check in like many places in Cebu do. I booked a deluxe room , but upon arrival was given a 15th Floor Suite. It was over-the-top great in every way. Breakfast is modest and the eggs are made ahead and served cold. You can avoid this by requesting a custom order omelette. Location is good - there are taxis all the time, and a major bus station is just across the street. If you are staying in the Mabolo area of Cebu City, this hotel is without doubt the best value for your money.

Room tip: A higher floor is quieter.
Date of stay: October 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank csundseth
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 25, 2023 via mobile

I’ve stayed here numerous times. Mainly because it is centrally located and close to the pier and also there’s an SM mall across the street which you can just walk to. The rooms are pretty basic but clean and comfortable. The rate includes free buffet breakfast.
Taxis are readily available outside the hotel.

Date of stay: September 2023
Trip type: Travelled with family
Thank AveinSF
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 5, 2023

The bed sheets were filthy with excrement on them! My fiancee and I booked this hotel, when we went to get into the bed, I noticed brown stains on the sheet, which was excrement. The manager came and said the sheets and room were cleaned. She basically accused me of dirtying the sheets. I then actually dropped my shorts and bent over and said look at my back side and you will see its clean. We immediately packed and left the hotel for a budget hotel. At no stage did the manager attempt to find us another room! Will never go to this hotel again!

Room tip: Manager does not check the rooms are clean for guests! Never again!
Date of stay: October 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Bob B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 9, 2023

Mostly good experiences with well maintained rooms, good wifi etc. We chose it as is close to Pier to get waterjet to Bohol and half the price of Radission Blu just down the road a bit further.

Cons are noise and crowds. There are vehicles blaring airhorns in the middle of the night and the siren from the port every couple hours. The crowds at breakfast are daunting. Checkin and checkout chaotic crowding in lobby. Only two elevators so often must wait and will be packed in like sardines.

Date of stay: August 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
3  Thank FedUpContributor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 12, 2023

I have stayed here for 3 nights. It is a brand new budget hotel in Cebu City, perfectly well located next to SM City, ports going to nearby islands and provinces, a bus terminal going to places with beautiful tourists attraction particularly Bantayan Island. A very busy hotel, rates include buffet breakfast. The daily breakfast is always packed. It is 2 mins walk to SM but the 7/11 convenience store at the lobby is definitely a plus factor. I am staying here again in August 2023 before flying to our final destination for our family holiday in the Philippines!

Date of stay: April 2023
Trip type: Travelled with family
Thank dabawenyo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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