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“Amazing!!!”

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Movenpick Hotel Mactan Island Cebu
Ranked #6 of 31 Hotels in Lapu Lapu
Certificate of Excellence
Reviewed 11 August 2017 via mobile

(From the moment we checked in this experience was amazing! Including the efficient and warm welcome with our transfer from Cebu Airport. The efficiency and warm welcome of the staff on check in was amazing. Unfortunately I cannot remember the name of the staff member that checked us in but she was amazing. Such a warm welcome. She took us to our room and explained the features of the room.

The room (Executive Club Room) was beautiful. Clean, modern and a beautiful view of the ocean and the amazing Chopard toiletries were a bonus.

The surrounds of the property are beautiful and well maintained and the beach is amazing. For someone who does not like the beach this we beautiful. The water was warm and inviting and as we arrived early to the beach each day it was a delight to see the staff raking and tidying the beach every morning.

Breakfast as sails is great! Such a good variety and the staff are prompt and efficient, the food selection is great.

Now to our favourite part of the stay. The Executive Lounge!! Every day we visited for the complimentary canapés and drinks from 5-7PM. The selection was great and the staff were amazing. The best part was the make your own cocktail section. A big thank you to Clyde in the lounge. His service was amazing and personable. A wonderful staff member and Movenpick should be proud to have such an amazing staff member. So from the guys with the Gin and Soda water a big thank you for your amazing hard work and personable service.

For someone who has traveled the world and stayed in many top class resorts I would recommend this property without a doubt for anyone visiting Cebu whether it be for business or pleasure.

Stayed: August 2017, travelled as a couple
Thank TJC1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRainfroy, General Manager at Movenpick Hotel Mactan Island Cebu, responded to this reviewResponded 11 August 2017

Dear TJC1986,

Thank you so much for choosing our hotel for your recent trip to Cebu.

We are overwhelmed with delight to read your comprehensive review and it is so heartwarming to know that you found the hotel services and facilities all to your comfort and convenience. Likewise, it is good to know that our team was able to directly address your concerns and needs.

Thank you, once again, for taking time to post a review on TripAdvisor. We look forward to welcome you back in the resort.

Kind regards,
Harold Rainfroy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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53 - 59 of 2,390 reviews

Reviewed 10 August 2017 via mobile

Warm greetings upon arrival. Offered welcome drink and wet clean towel to freshen up during check in. Nice white color of ice blue and white makes it more inviting to stay in this hotel. The room is nice overlooking ocean view. Comfy bed and pillows. The breakfast buffet has a lot of choices that can satisfy your cravings. Fresh sweet mango fruit is a must try.

Stayed: August 2017, travelled as a couple
Thank jacquilineong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRainfroy, General Manager at Movenpick Hotel Mactan Island Cebu, responded to this reviewResponded 11 August 2017

Dear jacquilineong,

Thank you so much for choosing our hotel for your recent trip to Cebu.

We are overwhelmed with delight to read your comprehensive review and it is so heartwarming to know that you found the hotel services and facilities all to your comfort and convenience. Likewise, it is good to know that our team was able to directly address your concerns and needs.

Thank you, once again, for taking time to post a review on TripAdvisor. We look forward to welcome you back in the resort.

Kind regards,
Harold Rainfroy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2017

Our overnight stay was an offer from a relative and we didn't bat an eye to accept it. We should have stayed longer! But our trip itinerary didn't permit it. The lobby was too busy when we arrived since the IronMan Marathon just ended and traffic was unusually bad. But the check in was seamless! And we ended up in our rooms earlier than usual.

The room we got has a view of a nearby pool and parts of the sea. The curtains could be moved so virtually no sunlight can pass through (except a small line on the floor). Our requests for extra utensils were immediately taken care of. I can't imagine what they would have done if we told them we're celebrating my wife's birthday there. The TV reception is not exactly super clear - not sure if it was because of the TV brand or their choice of cable provider. There's a radio-alarm clock beside the TV that may be left with the alarm on from the previous guest. Just check it out because we hear the alarm going on for some time from other rooms.

The beach was smallish but good enough for a luxurious feel. We weren't able to try Ibiza though.

Get up early in the morning so you can view the beach area as the sun rises. The timing is right when breakfast opened (6:30AM) because it rained and our stay on the beach was cut off. An added attraction is when the moon is full. The moon rise shines on the sea a little to the left of the beach.

Our check out was also seamless. They even offered if we need to get a ride out of the hotel.

Overall, we were really pampered and satisfied with our stay here.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Mövenpick Hotels & Resorts
Thank smartsmartin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRainfroy, General Manager at Movenpick Hotel Mactan Island Cebu, responded to this reviewResponded 10 August 2017

Dear smartsmartin,

Thank you so much for choosing our hotel for your recent trip to Cebu.

It is such a delight to know that your had a great time during your visit, and that you found the services and facilities all to your comfort and convenience. Likewise, it is good to know that our team was able to directly address your concerns and needs.

We have noted your comments and insights and we appreciate that you have brought these matters to our attention. Do trust that we have shared these with our team, for proper assessment and action. We value feedback such as yours as these help us assess how we can further enhance guest experience in our hotel.

Thank you, once again, for taking time to post a review on TripAdvisor. We look forward to welcome you back in the resort.

Kind regards,
Harold Rainfroy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2017

This is my second time to stay in this hotel and it never ceases to impress me! The amenities are superb, the staff are so efficient and friendly. A perfect place to stay where my family, especially our triathletes (we have 2 participants in the Iron Man 70.3) and all 7 of us sisters who participated in the Iron Girl, can relax and feel at home. By the way, we all are champions as we were awarded with medals by the hotel! What a way to let somebody feel special! Awesome!

Room Tip: Family Suites are perfect for a family of six!
  • Stayed: August 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Bing R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRainfroy, General Manager at Movenpick Hotel Mactan Island Cebu, responded to this reviewResponded 9 August 2017

Dear Bing R,

Thank you so much for choosing our hotel for your recent trip to Cebu.

It is wonderful to know that you felt the warm and friendly hospitality in our hotel, and that our team was able to directly address all your concerns and requests. We are happy that you were able to fully relax during your stay, and that you loved our services, amenities, and facilities.

Thank you, once again, for taking time to post a review on TripAdvisor. We look forward to welcome you back in the resort.

Kind regards,
Harold Rainfroy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2017

Perfect hotel for the triathlon as it didn't give the feeling of being overcrowded. The beach is awesome and so is the Ibiza beach lounge bar. The staff are very attentive and polite! Overall great experience and if we were to come back for the race, we will book the same hotel for sure!

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Mövenpick Hotels & Resorts
Thank Matthias C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRainfroy, General Manager at Movenpick Hotel Mactan Island Cebu, responded to this reviewResponded 9 August 2017

Dear Matthias C,

Thank you so much for choosing our hotel for your recent trip to Cebu.

It is wonderful to know that you felt the warm and friendly hospitality in our hotel, and that our team was able to directly address all your concerns and requests. We are happy that you were able to fully relax during your stay, and that you loved our services, amenities, and facilities.

Thank you, once again, for taking time to post a review on TripAdvisor. We look forward to welcome you back in the resort.

Kind regards,
Harold Rainfroy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2017

the hotel resort is very beautiful. the reception and the arrival area is very accommodating. Security in getting to the elevator going to the rooms needs to be improved... but the rest of the areas are good.

  • Stayed: July 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Mövenpick Hotels & Resorts
Thank 367gemmap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRainfroy, General Manager at Movenpick Hotel Mactan Island Cebu, responded to this reviewResponded 9 August 2017

Dear 367gemmap,

Thank you so much for choosing our hotel for your recent trip to Cebu.

It is such a delight to know that your had a great time during your visit, and that you found the services and facilities all to your comfort and convenience. Likewise, it is good to know that our team was able to directly address your concerns and needs.

We have noted your comments and insights and we appreciate that you have brought these matters to our attention. Do trust that we have shared these with our team, for proper assessment and action. We value feedback such as yours as these help us assess how we can further enhance guest experience in our hotel.

Thank you, once again, for taking time to post a review on TripAdvisor. We look forward to welcome you back in the resort.

Kind regards,
Harold Rainfroy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2017

This was a really lovely hotel with excellent food and service. We were their for my partner who was completing the ironman and they went out of their way to make us feel special. Great bar and spa facilities too, we really enjoyed it.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Mövenpick Hotels & Resorts
Thank taboofreak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRainfroy, General Manager at Movenpick Hotel Mactan Island Cebu, responded to this reviewResponded 9 August 2017

Dear taboofreak,

Thank you so much for choosing our hotel for your recent trip to Cebu.

It is wonderful to know that you felt the warm and friendly hospitality in our hotel, and that our team was able to directly address all your concerns and requests. We are happy that you were able to fully relax during your stay, and that you loved our services, amenities, and swimming facilities.

Thank you, once again, for taking time to post a review on TripAdvisor. We look forward to welcome you back in the resort.

Kind regards,
Harold Rainfroy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Movenpick Hotel Mactan Island Cebu

Address: Punta Engano | Mactan Island, Lapu-Lapu City, Cebu, Philippines, Lapu Lapu 6015, Philippines (Formerly Movenpick Resort & Spa Cebu)
Region: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 On the Beach Hotel in Lapu Lapu
#4 Luxury Hotel in Lapu Lapu
#6 Spa Hotel in Lapu Lapu
#6 Business Hotel in Lapu Lapu
#7 Family Hotel in Lapu Lapu
#8 Romantic Hotel in Lapu Lapu
Price Range: $167 - $411 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Movenpick Hotel Mactan Island Cebu 4.5*
Number of rooms: 245
Official Description (provided by the hotel):
Sun, sand and sea await you at Mövenpick Hotel Mactan Island Cebu. Home to the hugely popular dining and entertainment venue, Ibiza Beach Club, this 5-star Mediterranean-inspired beachfront hotel is the ultimate hotspot for travelers seeking fun and comfort in a trendy setting. Surrounded by expansive marine life, and a location that is only 6 kilometers from the Mactan International Airport, the hotel is the ideal choice to jumpstart your Cebu journey. Feel the thrill of exciting water sports and adventure, or take a refreshing dip in the swimming pool or Sea. Nights come alive as Ibiza Beach Club commands the rhythm of the Mactan night scene with its showcase of live, world class entertainment accompanied by award-winning cuisine. The hotel is also the perfect choice for all kinds of occasions, from business events to weddings, with venues ranging from intimate spaces, ballrooms or lush tropical grounds, to a luxurious beach side bar and club. ... more   less 
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Also Known As:
Movenpick Resort And Spa Cebu
Movenpick Resort & Spa Cebu Hotel Lapu Lapu
Hilton Cebu Hotel
Hilton Mactan Island
Hilton Lapu Lapu
Lapu Lapu Hilton
Movenpick Hotel Mactan Island Cebu Cebu Island

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