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Ramona L
Cluj-Napoca, Romania

Good location, modest hotel, great people

4.0 of 5 bubblesReviewed Apr 11, 2023via mobile
In the beginning, I had mixed feelings about this hotel...I mean, it is quite old and the furnishings are quite outdated and for Heaven's sake guys, change the TVs in the rooms. Mine was like a small computer screen and the image was awfuuuuullll.
But, hear me out...
There are lots of positive things about this hotel. Well, for starters, it is in the city' s center. I mean, you almost cannot be more central than that. Well, there is Melody, but I stayed there 30 years ago, so...
It is quiet. I stayed there in April, so maybe that's why, but nevertheless, I enjoyed it.
The breakfast is nice, maybe a bit repetitive, but OK.
But what made me give 4 stars are mainly the people that work there. From the receptionist to waiters to the cleaning lady they were all so nice and polite they absolutely made me forget about the TV set and the small shower cabin and stuff like that.
So, if you like luxury, this hotel is definitely not for you. But if you like quaint, old( ish), shabby stuff and nice people, I say, go for it.
Date of stay: April 2023
Trip type: Travelled solo
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3 - 8 of 167 reviews
Reviewed September 12, 2022

The hotel is a perfect base to explore Cluj-Napoca. The room is clean and modern. The front desk staff are friendly and helpful. You can choose from 3 different breakfasts every day for the next day. If you are here for 2 or 3 nights, this is great. If you are here longer it might get boring.

Date of stay: August 2022
    • Value
    • Location
    • Service
Thank Hidde23
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 3, 2022

I stayed here for just one night, while passing through Cluj. I had stayed here before, about 4 years ago, and was happy to return. Friendly welcome at reception. Room was a little basic, but was comfortable and had a/c, fridge and TV. Nice restaurant in the courtyard. Breakfast was excellent. Reasonably priced. Would stay there again if I was in Cluj.

Date of stay: May 2022
    • Value
    • Sleep Quality
    • Service
Thank TravellingDaveB
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 12, 2021

A basic hotel. My room was on the larger side, with a recently refurbished bathroom. There was a kettle in the room.
Breakfast was ok; a bit confusing, they want you to order the dish and register at a time (the latter probably because of Covid-19) the day before. Mostly the hotel was able to work acordingly, but my last day the person responsible or breakfast was not interested in what we had pre-orded.

Date of stay: November 2021
    • Value
    • Sleep Quality
    • Service
Thank Mortenha
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 7, 2020 via mobile

Worst food ever, so oily and small sizes, look at the small cup of lemonade, you need 4 of them and it wasn't cheap... The salad wasn't even cut properly,the carbonara pasta also awful no parmezan or the classic carbonara meat, the fried cheese as I said really oily I never paid so much for such low food quality, never ever, and I almost never give reviews but for them I had to...

Date of stay: August 2020
Trip type: Travelled with friends
1  Thank auguconst2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 4, 2019 via mobile

I've ordered an omlette, I didn't like it (couldn't eat it, for me it seemed undone - maybe it was, maybe not, but this is all about taste) and the chef came to me and said if I ever cook and things like that... DO NOT RECOMMEND!!!! This attitude is not ok!!!!!!!!!!!!!!

Date of stay: July 2019
Trip type: Travelled with friends
1  Thank mihaelao127
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TransilvaniaHotel, Guest Relations Manager at Hotel Transilvania, responded to this reviewResponded July 5, 2019

Dear ms Mihaela,
Thankyou for taking time to write about us.Our guests opinion are very important and we will take all the necessary measures to improve all our services.We are sorry if you had some inconvenience and if you accept , the next breakfast is on us.
Thankyou for understanding!

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