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Romulus
Bucharest, Romania

Close to downtown

Review of Wyndham Cluj
4.0 of 5 bubblesReviewed Mar 6, 2020via mobile
The hotel follows the Ramada.standards. it is clean, rooms are largepersonnel is professional. Tbe also have some parking places.
Breakfast is quit common, but varied, covering a lot of preferences.
It is conveniently close to the old center (a nice 15-20 min walk).
For.Cluj, it offers good value for money.
Date of stay: March 2020
Trip type: Travelled on business
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4 - 9 of 250 reviews
Reviewed December 16, 2019 via mobile

Lovely visit here for the football the staff were very friendly rooms were spacious breakfast buffet had a bit of everyone that would suit everyone overall pleasant stay at this hotel if a ever visit cluj again would Defos stay at this hotel

Date of stay: December 2019
Trip type: Travelled as a couple
1  Thank grahamem91
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ramada C, Public Relations Manager at Wyndham Cluj, responded to this reviewResponded December 17, 2019

Hello,

Thank you for taking the time to tell us about your experience at Ramada by Wyndham Cluj. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

Have a good day.
Best regards from Team Hotel Ramada Cluj

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 25, 2019

We loved the location, and the large room with balcony overlooking the town., which was surprisingly quiet. Breakfast was good, but we chose to eat out in the evening because the dining area lacked character, as did the bar. The service was faultless - very friendly staff always ready to help.

Date of stay: October 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank SheilaRowell
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ramada C, Public Relations Manager at Wyndham Cluj, responded to this reviewResponded December 17, 2019

Hello,

Thank you for taking the time to share your honest feedback with us about your experience at Ramada by Wyndham Cluj. It is always a pleasure to receive positive feedback. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.


Have a good day.
Best regards from Team Hotel Ramada Cluj.

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Reviewed October 21, 2019

I had an excellent experience at this hotel. Room was spotless, views from swimming pool were beautiful. Staff were all friendly, professional and Cristian, in particular, went to great trouble to recover an item I left behind in a taxi. I would have no hesitation to recommend this hotel to anyone travelling on a business or family trip.

Date of stay: October 2019
Trip type: Travelled on business
Thank Paul M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandra C, Marketing & Guest Relations Manager at Wyndham Cluj, responded to this reviewResponded October 21, 2019

Dear Paul,

What a wonderful review!

We were honored to host you at Ramada by Wyndham during your recent trip to Cluj Napoca, and we could not be happier to see that you enjoyed our hotel. We will be sure to pass your kind remarks on to Cristian.

We are already looking forward to welcoming you back and treating you to our signature hospitality.

Warmest regards,
Sandra Chioralia
Marketing & Guest Relations Manager
Ramada Hotel Cluj

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Reviewed September 22, 2019 via mobile

I am staying in Ramada Cluj room 412 executive suite. Over all the stay is good but I think management is inconsiderate when it comes to food. Executive lounge having only Pork it's kind of shame. Disappointed.

Have to always order looks like a way to make money after charging hefty for executive rooms.

Date of stay: September 2019
Trip type: Travelled on business
Thank 145swapnilv
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandra C, Marketing & Guest Relations Manager at Wyndham Cluj, responded to this reviewResponded October 21, 2019

Dear 145swapnilv,

We appreciate you choosing our hotel while in Cluj and taking the time to share your review. We strive to impress our visitors, and we are sorry to learn that we fell short of that goal in your experience. We regularly review guest feedback as part of our ongoing efforts to elevate the visitor experience, and we have made note of your point of view.

We thank you for your feedback and hope to have another opportunity to fully win you over.

Sincerely,
Sandra Chioralia
Marketing & Guest Relations Manager

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Reviewed September 7, 2019 via mobile

Lovely place Great security you have to use your key to travel up the lift. The rooms are lovely with all the amenitys from sewing kits to a little vanity kit. There are robes and slipper which are great for going up to the pool from your room The pool is fantastic the view is lovely and there are sun loungers their to ly on .The staff at reception were really nice and very helpful. The only problem was the cleaners they were a little lackadaisy with replacing the washing gels and caps This is not the hotels fault their were dog barking up to 12 30 at night don't know the law on noise here

Date of stay: September 2019
Trip type: Travelled with family
2  Thank freshokeeffe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandra C, Marketing & Guest Relations Manager at Wyndham Cluj, responded to this reviewResponded October 21, 2019

Dear freshokeeffe,

Thank you for being our guest and for taking the time to share your review. We are pleased to see that you enjoyed your experience at Ramada by Wyndham Cluj, and we appreciate you highlighting our room amenities and hospitality. Thank you for letting us know how we can further improve the overall experience to impress you even further on your next trip to Cluj Napoca.

Warm regards,
Sandra Chioralia
Marketing & Guest Relations Manager

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