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All reviews extended stay bed studio metro station quiet area red square reception desk wonderful hotel walking distance ibis fridge accor receptionist kremlin
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Reviewed October 27, 2018 via mobile

I have stayed in Adagio hotel on 9th of October for 3 nights, everybody is so helpful and they are doing their best to make your wishes happen.
The hotel is located in middle of the city, 10 minutes walking from the nearest Metro station.
The studios are very clean, neat and organized, service always provided on time without delaying :)
Would like to thank the reception team for their warm welcome and the amazing amenity placed in the room ;), will definitely come back.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank Mustafa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra S, General Manager at Adagio Moscow Paveletskaya, responded to this reviewResponded October 31, 2018

Dear Mustafa,

Thank you very much for your response. We glad to hear that you had a nice stay in Adagio Moscow Bakhrushina and enjoyed not only the perfect location of the hotel in the heart of Moscow and proximity to metro and Paveletskaya railway station, but also warm welcoming of our employees and high standards of services with comfortable rooms.

Thank you very much,

Looking forward to see you again,

Best regards,
Alexandra Stryukova,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 16, 2018

Wonderful hotel with comfortable rooms, which have everything you need for cooking and for a relaxing holiday.
Friendly and attentive staff, always ready to help and advise if you have any questions or suggestions.
Very convenient location of the hotel in the center of Moscow near the ring metro station and aeroexpress to Domodedovo Airport.
I thank the staff and hotel management!

Date of stay: October 2018
  • Trip type: Travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank moscowgirl1405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra S, General Manager at Adagio Moscow Paveletskaya, responded to this reviewResponded October 31, 2018

Dear Guest,

Thank you very much for your response. We glad to hear that you had a nice stay in Adagio Moscow Bakhrushina and enjoyed not only the perfect location of the hotel in the heart of Moscow and proximity to metro and Paveletskaya railway station, but also warm welcoming of our employees and high standards of services. It is very important for us to make you feel in Adagio as comfortable, cozy as at home with good care of our employees.

Thank you very much,

Looking forward to see you again,

Best regards,
Alexandra Stryukova,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 12, 2018

Wonderful hotel, friendly team, beautiful rooms with kitchen, clean and comfortable, the center of Moscow, in the building which is 10 minutes from the Paveletskaya metro station, there are three hotels of Accor, Mercure, Adagio and Ibis

Date of stay: October 2018
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank elenabass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra S, General Manager at Adagio Moscow Paveletskaya, responded to this reviewResponded October 31, 2018

Dear Elena,

Thank you very much for your comment. We glad to hear that you had a nice stay in Adagio Moscow Bakhrushina and enjoyed not only the perfect location of the hotel in the heart of Moscow and proximity to metro and Paveletskaya railway station, but also warm welcoming of our employees and high standards of services. Thank you for emphasizing the benefits of three hotels Mercure ibis Adagio under the same roof. It is very important for us to make you feel in Adagio as comfortable, cozy as at home with good care of our employees.

Thank you very much,

Looking forward to see you again,

Best regards,
Alexandra Stryukova,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 22, 2018 via mobile

Very accommodative staff, extended my check-out time from 12 to 14.
- very clean
- all modern appliances
- plenty of space (got 2 single beds studio for RUB 4050 p/night)
- good location
- safe area
- can get breakfast for RUB800-1000 in one of 2 restaurants belonging to Mercury hotel (same chain, same owner I understand)

Liked it a lot. Would definitely return.

Date of stay: September 2018
Trip type: Travelled solo
Thank Rey R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra S, General Manager at Adagio Moscow Paveletskaya, responded to this reviewResponded September 24, 2018

Dear Rey R,

Thanks a million for such a positive review of Adagio Bakhrushina! I'll definitely share with my colleagues - such praises motivate us to smile even more:) We aim each our Guest feels Welcome and comfortable in any of our hotels, as you correctly mentioned we have Adagio, ibis and Mercure under one roof and one management, so there is a grand choice of rooms, restaurants and other facilities for your comfort!

Hope to Welcome you again in Moscow,

Kind regards,

Alexandra Stryukova
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 3, 2018

Very nice personnel at reception, unfriendly waitress lady in bar.
Rooms are nice.
Bathroom has hard to handle shower.
Location is fine.
Breakfast was OK.
Lots of administration at check-in and check-out.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Cleanliness
    • Service
Thank pengemex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra S, General Manager at Adagio Moscow Paveletskaya, responded to this reviewResponded September 10, 2018

Dear Pengemex,

Thank you for your review and valuable comments. It would be great if you send me a short e-mail stating dates of your stay and your name in order to identify the room the check the shower and to see which waitress needs to be more trained at hospitality:)
As for administration - indeed, Russian legislation requires too many papers to be filled in for all our guests, my sincere apologies.


My kind regards,

Alexandra Stryukova
General Manager
H8223-GM@accor.com

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