The way the museum is run is very chaotic. It seems that the place should be a highlight of everyone coming to Tula. But... The long lines to the ticket office can scare anyone who dared to open the entrance door. One lady is in charge of ticket and souvenirs. Please prepare exact change, otherwise you would have to wait an extra minute. The main exhibit hall on the second floor is packed with groups. The samovars are great, anyone should see all the varieties of samovars. But it is hard to see them behind people. One thing I tried to get to no matter what is the document on the wall of the main exhibit hall. It is the work conditions of the samovar factory of the 19th century. It is written in the pre-Revolutionary spelling, but understandable. After that, any job will seem like a paradise.
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