From the moment we stepped out of the taxi at the Kempinski we were made to feel like royalty. Our bags were whisked away to magically reappear in our room without fuss or delay.
The entrance foyer was a Christmas spectacle with beautiful trees and gingerbread houses dotted all around and life size characters from the “Nutcracker” ballet awaiting our arrival.
A children’s choir were singing carols in front of the tree, pastries cakes nuts and mulled wine were available and aplenty whilst enjoying the entertainment.
We were greeted by the front desk assistant manager who immediately took us to reception and swiftly and efficiently processed our reservation. We were then escorted to our room and given a very detailed account of all of the facilities available to us and also explanations of all of the hotels restaurants tea rooms and wine cellars.
The room was a good size and extremely clean. The bed was very comfortable. The bathroom had a walk shower and separate bath. We arrived to a complimentary bottle of wine, fruit basked and mineral water. (The water is replenished on a daily basis)
A nice touch is the “Room Comfort” menu which offers, scented candles, bath salts and bubbles, massage oil and body scrub all complimentary. Absolutely delightful we thoroughly enjoyed them.
The cleaning “fairies” sneaked in and out very discretely (no screaming staff or doors banging.) Turndown service was consistent which is rare these days.
Breakfast was the best we have ever had, again, consistently and with very good quality. The staff was friendly professional and slick. Dirty plates were removed immediately, empty cups and glasses refilled without even requesting it. The staff are alert attentive and very discreet. Should also mention the champagne every day which also made us feel quite special.
The restaurant is romantic lit by candles and has a panoramic view over the city. Food was first class and the service attentive and friendly. Wines and champagne also very nice. Only negative is that customers can smoke here, but not a huge issue as it is a big room and air conditioned.
The relaxation centre is small, a steam room, sauna and Jacuzzi…three gym pieces and a couple of loungers. However it is very clean and has a selection of speciality teas, fresh juices and cookies.
We met several managers and many very professional team members.
In conclusion, would we recommend this hotel? Yes absolutely. We travel extensively and to some very nice places. We would rate the Kempinski as one of (if not the) best hotels we have ever had the good fortune to stay at.
To Michael Schibler, which we find a very professional and attentive hotel manager and his team, good luck and best wishes for 2012. And thank you for helping us to have the experience that we did in St Petersburg.
- Official Description (provided by the hotel):
- Kempinski Hotel Moika 22 is located in the historical heart of St Petersburg, on the Moika River and opposite the renowned Hermitage Museum and Palace Square. Furnished with antiques, the rooms are decorated in classical marine style decor with white and gold accents and come with a Free Wi-Fi, interactive flat-screen TV, air conditioner, , a minibar, ensuite bathrooms with heated floors, and fine bathroom amenities. A telephone line and 24 hour access to a business center provided. The 9th floor Bellevue Brasserie restaurant awes guests with its 360 degree views of St.Petersburg and offers a fine European cuisine with French accents. Guests can enjoy a drink at the cozy The Von Witte bar or experience one of the unique tea ceremonies at the Tea Room. A sumptuous continental breakfast buffet is served every morning at the Beau Rivage restaurant. The Relaxation Centre features a fully-equipped fitness room and a spa area with a sauna, a Turkish steam bath and a whirlpool. Kempinski Hotel Moika 22 is just two minutes' walk from the Nevsky Prospect, 10 minutes' walk from the Russian Museum and close to all major sights and shopping. ... more less
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- Also Known As:
- Kempinski Hotel St Petersburg