I checked into this hotel for 2 nights after spending the previous 5 nights camping at Lake Baikal. Check in was easy (I had a reservation) and the check in agent was very friendly and helpful. My room had twin beds, which I didn’t mind, because the bed was comfortable and the sheets were clean. The room was very nice, though there was no coffee maker, writing paper or pen (I’m used to those being standard but their absence wasn’t a problem for me). The bathroom was nice and clean, and shampoo, shower gel, soap and shower cap were provided, as well as disposable slippers. Breakfast was included in my booking and I had no complaints about that either. There was adequate variety to satisfy anyone, in my opinion. I also used room service (after 6 days of hiking I didn’t feel like walking even 5 steps away from the hotel to find food) and was pleased with the prompt delivery of my meal. The shop assistants in the lobby shops were also very nice, helpful and friendly. The only down note for me was that my flight was leaving late in the evening (then it was delayed for a few more hours) and I wasn’t able to get late checkout or even to pay for a room for the extra hours (I was told that there were no available rooms to accommodate this). Still, the staff kindly allowed me to leave my bag in the baggage room and I hung around the lobby for the hours until it was time to go to the airport, using the cafe and facilities there. Overall, I had a very positive experience at this hotel and wouldn’t hesitate to stay there again.