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“Mediocre hotel but good breakfast”

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Universal Guilin Hotel
Ranked #41 of 657 Hotels in Guilin
Reviewed 7 June 2015

This was the worst hotel room we experienced on our group tour of China. Although the room was large, there were no non-smoking rooms. The carpet was both dirty and smelly, and the bath enamel was flaky. Lighting in the corridors and room was inadequate, and the décor tired. Bed linen was clean, but the towels were poor quality.
In contrast, the best feature of the hotel was breakfast. This included rolled fresh fruit and yoghurt, rolled oat porridge, fresh croissants and rolls, an egg station and choice of cooked dishes. And the location by the Li river is very pleasant.

Room Tip: Best views on the front
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  • Stayed: June 2015, travelled as a couple
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Thank Anthony G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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40 - 46 of 235 reviews

Reviewed 29 May 2015

Attractive location near riverside and so close to walk to bustling shopping mall, restaurants etc. Wi Fi, daily water bottles and fridge in room welcome. Very minimal English spoken by front desk staff despite their numbers. We found the Western brekky buffet well-catered and actually pretty good after seeing other hotel breakfasts offered in China. Room service dinner was only so-so.

Stayed: April 2015, travelled as a couple
Thank Sally W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2015

I stayed 3 days in the hotel ,good price 170 $ (3 night) single room, without breakfast,the room was calm , comfortable & clean.It equipped with tea & 2 bottles of water every day.
It close to Li river & nearby Bus station ,easy to take Taxi.the stuff member helpful .host, spoke little English.thanks for staff member.

Room Tip: quiet ,high floor
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  • Stayed: April 2015, travelled with friends
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Thank mona551950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2015

We arrived very late and left early the next morning so didn't spend a great deal of time here. Comfortable enough with clean bed linen but really dirty carpet and sofa covering.
Breakfast was adequate. Location was by the Li River - good for an early morning stroll to see the locals dancing, exercising, fishing etc.

  • Stayed: April 2015, travelled as a couple
    • Value
    • Location
    • Service
Thank Markate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2015 via mobile

We stayed at the Universal Hotel in Guilin for 2 nights on a recent trip to China and would recommend this hotel if you're looking for somewhere convenient and central to stay in Guilin. The hotel is right near the Li River and has great views of the river and mountains from the dining room and some rooms. The room itself was a bit tired and dated, but comfortable and clean. They have in-room wifi and the included breakfast was ok - nothing spectacular but better than some we had in China. Overall the hotel is a solid 3 star experience and as long as you bear that in mind, it's fine.

Stayed: May 2015, travelled as a couple
Thank ShaneAndRobbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2015

Our room was fine with a comfy bed and modern bathroom. Reception was efficient and they accepted my credit card! (I later found this to be rare in China.)
Found enough to eat on the East/West breakfast buffet the next morning. Lovely view from restaurant window, overlooking Li River. For dinner, we tried the rice noodle shop next door, on the corner. Good, cheap, local specialty with sliced pork, noodles and good broth.
Only stayed one night but everything was fine. Conveniently located. Easy to get a taxi to the dock for the Li River cruise, which is why we were there.

Room Tip: Our room did not face the river. Ask for this when booking. Instead, we faced a local apt bldg whi...
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  • Stayed: April 2015, travelled as a couple
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Thank nancytom2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2015

not impressed. the carpets in the bedroom were dirty. Reception staff were a bit off. when we went to breakfast we were separated from the Chinese diners and were only offered a cold buffet breakfast. We found our way round to the Chinese side and helped ourselves to their food. then we were sent a non English speaking waitress to try and sort out what we wanted. Luckily we only stayed one night

  • Stayed: November 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank dizzy57284
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Universal Guilin Hotel

Address: No.1 Jiefang East Road, Xiufeng District, Guilin 541001, China
Region: China > Guangxi > Guilin
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Wheelchair access
Hotel Style:
#6 Spa Hotel in Guilin
#17 Luxury Hotel in Guilin
#23 Best Value Hotel in Guilin
Price Range: $36 - $61 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Universal Guilin Hotel 4*
Number of rooms: 221
Reservation Options:
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Also Known As:
Universal Hotel Guilin
Guilin Universal Hotel

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