We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (452)
Filter reviews
452 results
Traveller rating
127
262
50
8
5
Traveller type
Time of year
LanguageAll languages
More languages
127
262
50
8
5
Show reviews that mention
All reviews excellent location company trip showing its age walk minutes top floor central location breakfast room great view of the city shopping area hotel room chinese food china mcdonalds vicinity concierge muslim bathtub
Filter
Updating list...
3 - 8 of 452 reviews
Reviewed August 9, 2018 via mobile

Location: 5/5 stars This hotel is close to mostly everything. Food, bank, shopping, massage, movie theatre, hospital.

Hotel lobby: very dated and needs to upgrade to better interior.
Well the surrounding is kept clean though so OK

Hotel room: bed and room cleanliness is acceptable on international standard. However, the toilet is the area that needs lots of upgrade. The hardware of the toilet is borderline acceptable and the mildew on the wall of the bath tub is really an eyesore. I can see house keeping did clean the tub and the walls but the fact it is very dated that it is hard for them to remove the mildew stain.
One other thing I should mentioned here which the hotel website or any hotel booking website did not mentioned is that, this hotel’s central air-conditioning would only turn on when the outside temperature reached a certain degree. Simply put, if the hotel management feels it is not hot enough outside, then you have no air-con in your room. You can turn on the air-con but no “cold” air will be coming out.

For those who are from the North and like to sleep in cooler temperature, too bad, can’t do it here in this hotel.

Front desk people and concierge people are both average in customer service.

Breakfast: choices of food is not too bad but mostly Chinese food. As you can see from my profile, I have been to many hotels and I think the breakfast here in New Era is acceptable for what I am paying.

If you don’t like the breakfast here, you have plenty of choices outside the hotel from McDonald to Starbucks.

Overall, I think this hotel is O.K. But really needs to upgrade the interior decor.

Well, I speak English, Mandarin, Cantonese and French so I didn’t have any communication problem but I do believe most of these staff do not speak fluent English except for front desk.


Stayed: August 2018, travelled as a couple
Thank BluePoolRoad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 9, 2018

This is a local hotel that somehow brings foreigners towards it. As someone who has traveled for 5+ years in Asia, this is a budget hotel. It's equal to a Best Western. Do yourself a favor and upgrade to the Green Lake Hotel. The New Era Hotel doesn't have a pool, a gym, or an air conditioner that works daily. It is in a central location if you are shopping for high end name brands, and you can access the foreign bars if you are willing to walk 30 minutes.

Room Tip: Ask for an electric fan upon arrival
  • Stayed: July 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Kareena R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 16, 2018

New Era Hotel is in the middle of Kunmin with shopping center and restaurants all at the door step. A 5 minute walk to the old town and 20 minutes from the Lotus Lake. Try some of the small specialty food shops just outside the hotel, you can pick up great local snacks for $1 each. Rooms were good size and beds with pillow tops. Bathroom has shower over bath.

  • Stayed: July 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank CorneliusM35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 10, 2018 via mobile

The hotel was lovely and clean.
The staff were very attentive and roomed seemed to be cleaned more than once a day.
Breakfast included a wide range of food that changed each day.
Would definitely stay here again when I visit Kunming.

Stayed: July 2018, travelled with family
Thank eira987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 19, 2018

The location of this hotel is very convenient, right in downtown shopping district. Fresh fruit was provided in the room everyday. The buffet style breakfast was included with sufficient choices. Ms. Chow of concierge desk was very helpful who helped us to book the airport van from hotel directly to airport.

Stayed: May 2018
Thank 20,030
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews