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“Fantastic staff and good food but quite a few glitches”
Review of Emerald Hostel

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Emerald Hostel
Ranked #57 of 176 Speciality Lodging in Hangzhou
Reviewed 26 August 2011

I'm writing these reviews a little late - so apologies for that at the outset. We stayed at the Emerald Hostel in March 2011. We had quite a few problems finding the place initially - pretty much all our fault as we'd written the name down wrong! - however, it is a little bit out of the way, up an inconspicuous road. It takes around 15 - 20 minutes to walk to the West Lake, some of which is along a busy road. It wasn't a problem for us, but might be for other guests.

The best things about this hostel are the lovely staff (who were really, really helpful) and the great food. We had one of the best meals of our time in China here: try the tea-flavoured pork if it's on the menu. Both the rooms and the food are very cheap. However, there were quite a few problems, many of which arose mainly because it was so cold on the first night we stayed (seven degrees and rainy!). The heating was capricious and tricky to work and we had to ask the poor guy on the desk to come up several times to help us with it. For some reason we never managed to fathom, the door to the communal area (where food was served) was left open all evening so we had to eat dinner wrapped up in coats and jumpers and we were still cold! And there was a nasty smell in the bathroom but to be fair it's possible that we'd blocked the plumbing with loo paper, so that may well have been our fault.

Overall, this could be a really great place to stay; they just need to iron out a few of the glitches. I would recommend this place for summer trips; in winter, you might need to be a bit braver than us in piping up about shutting the door!

  • Stayed: March 2011, travelled as a couple
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Thank LambethBarrister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 10 of 46 reviews

Reviewed 19 July 2010

What really makes this hostel special are the staff - they are just some of the loveliest people I've ever met. They are incredibly friendly and will go out of their way to help you at any time of night or day - I only spent two nights there but felt sad to say goodbye when we left! At least two of them speak good English. Our bedroom was very clean with a big bathroom, and the food they serve in the restaurant is cheap and delicious. The downside of this hostel is its location - it's a 15-20 minute walk from the Great West Lake and you'd need a bus or taxi to take you into the centre of town. Having said that, there are regular buses that will take you from just outside the hostel to the lake or into town for a couple of RMB. Highly recommended.

  • Stayed: July 2010, travelled with friends
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Thank wherenext65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2016
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  • Stayed: July 2016, travelled as a couple
    • Value
    • Cleanliness
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Thank 194kimil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor China Member
Reviewed 30 June 2013
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  • Stayed: March 2013
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Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
A TripAdvisor China Member
Reviewed 18 January 2013
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  • Stayed: January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
A TripAdvisor China Member
Reviewed 1 June 2012
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  • Stayed: May 2012
    • Value
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Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
A TripAdvisor China Member
Reviewed 24 May 2012
Google Translation

  • Stayed: March 2012
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Emerald Hostel

Address: No.16 Siyanjing, Hupao Road, Xihu District, Hangzhou 310008, China
Region: China > Zhejiang > Hangzhou
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #57 of 176 Speciality Lodging in Hangzhou
Price Range: $24 - $40 (Based on Average Rates for a Standard Room)
Number of rooms: 20
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