The New Hotel (Xinxin) is a very old hotel that is in an ideal location for seeing West Lake. It is located just across the street from the lake. Crossing the street can be a challenge because the traffic is heavy.
The hotel is beautiful and quaint. Most of the amenities have been upgraded and are in good working order. Our room however had peeling paint on one part of the ceiling and old, stained, and slightly smelly carpet. The matress was hard. The bathroom was modern with a good quality shower/tub. There was no elevator in our building. I noticed that they are renovating much of the hotel, so the rooms may improve soon.
The meals are typical Hongzhou cuisine and of good quality.
WiFi is free but you need to ask at the front desk for the router.
There is no gym / fitness center. We crossed the street to run by the lake which was beautiful.
The staff speaks some English and is polite. Usually we were able to communicate adequately.
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