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All reviews train station le temps granvia lounge department store station complex convenient location can't beat the location excellent location hotel restaurants large hotel your doorstep high floor kansai airport city view concierge service superior room easy access
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Reviewed December 8, 2017

Read all the reviews of this and all other hotels we considered, then chose this one.
Very pleased we did, because:
-Huge rooms which are almost unknown in Japan
-Thoughtful room set up
-Room was exactly like the photos, no false advertising
-Bathroom was amazing, separate shower room and bath, bath filled up in 2 mins flat, shower was fantastic
-Everything on our doorstep - trains, buses, department stores
-SOOO quiet
-really comfortable bed
-great housekeeping

Room for improvement:
-the rooms are a little dated and in need of refurbishment to match them to the rest of the experience

If we come back, will be staying there again without doubt. Too convenient and comfortable not to.

Room Tip: There are 2 views: Kyoto tower or south of the city. If the view really matters, ask for Kyoto tower view
  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank fanfandango
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 1, 2017

Perfectly located right above the Kyoto station. Rooms were large and clean.

But the clincher for me was the amazing service! Granvia's concierge helped us book all our restaurants in Kyoto and even offered suggestions when the restaurants we wanted to book were full. Upon arrival, full details of our restaurant reservations were provided in both English and Japanese.

I left my passport holder (containing cash) in the room and they made arrangements to send it to a friend who was staying in Osaka. Impeccable and very impressive!

  • Stayed: November 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank whataboutkate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 1, 2017 via mobile

We stayed the city only two days and only one night at the hotel, wish we stayed longer. It offers great views of the Kyoto Tower and it has excellent facilities and very conveniently located in Kyoto station

Stayed: December 2017, travelled with family
Thank Bill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 30, 2017

We traveled from Yokohama on the Bullet Train and needed a central Hotel for our Kyoto experience. First class hotel with access to trains, buses, cabs and subway. Excellent staff with exceptionally clean rooms.

Stayed: September 2017
Thank Gordon993
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 27, 2017

We selected Granvia on the advice of our Manila TA as a base to experience Kyoto Fall Colors. Our three night stay was perfect in all respects. Although Granvia is located right smack dab in the heart of Kyoto Train Station as Seniors we opted to experience the fall colors via a private car.. The was promptly and efficiently organized by the Concierge Desk.( New Sedan with jolly and helpful English speaking driver). Several shopping arcades and Isetan Dept Store are adjacent to Granvia. Upon check out the Concierge organized a Private Car to our next hotel in nearby Osaka.

  • Stayed: November 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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