I am now staying in this hotel. We are a family of 4. I paid for 2 adults and 2 children for a superior twin room and 4 nights. However we are given 2 single bed and a rollover bed. And all the amenities are 3 sets such as towels and water. We didn't check this on the first night as we are too tired. On the 2nd night, I checked with the front desk and was then informed that the price we paid for 2 kids equal to 1 adult. Hence everything provided is only for 3 adults.
I find this totally unacceptable. It should be made known when we make the booking. And it's too late for us to change to another hotel. We wanted the trip to be comfortable but now the kids have to squeeze in a bed.
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