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Traveller rating
1,303
176
58
22
29
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All reviews beautiful hotel kimono experience luxury hotel lobby lounge tempura sushi american breakfast hotel experience concierge desk zen garden hotel staff japanese hospitality gion district rc bonsai origami bicycles
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1 - 6 of 1,588 reviews
Reviewed June 17, 2021

A truly incredible experience....

Our stay at the Ritz Carlton Kyoto started with a very warm welcome by Simon and the team. A welcome drink and some interesting tidbits about the hotel and it's history, then to our room. We stayed in a suite facing the Kamogawa river, an absolutely breaktaking view of the river and the mountains surrounding Kyoto.

During our stay we were impressed not only by the hotel itself (world class), but with the people. Alex was there to welcome us thru our stay, and helped to arrange what would prove to be a unforgettable dinner experience at Mizuki. Kojima-san's passion for the art of preparing tempura led to some great conversations. And the extra special touch by Miura-san and team who prepared a welcome message at our seat now, being framed and soon to hang our wall at home.

The property, the room, the prime location within steps of Gion, temples, shops and more, are all unrivalled...but what makes the difference, is the "touch". We've stayed at many hotels in the Marriott group but this was in a different league of its own. The hotel is amazing, a blend of traditional Japanese culture arranged in a modern, east meets west way. But the magic isn't in the "what" -- it's in the "how", and most importantly, the "who".

Thanks to the GM, Xavi and the team at the Ritz Carlton Kyoto for leaving us with a memory which will stay with us long after we checked-out...we look forward to coming back one day soon.

If you're looking for a truly 5-star Kyoto experience, this is it.

Paul

Room tip: Ask for a room facing the Kamogawa
Date of stay: June 2021
    • Location
    • Cleanliness
    • Service
Thank PaulD_Traveler
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2021 via mobile

Winter before pandemic, I and my partner visited Kyoto and it was our chance to experience Category 8 of Marriott intl. During the cold weather outside once we arrived we felt so warm from thier hospitality. Mr. Ray introduced us ahead to do in room arrival process and discussed about how we experience the city. Super touch at very first moment here. The hotel is very nice and homey with wood decoration. With a superb macaron outlet, pierre herme was greeted you at the door. We enjoyed the michelin star restaurant 'Misuki' with flawless culinary experience ever. This was our great memorable trip. RC Kyoto is second to none. Recommended.

Date of stay: March 2020
Trip type: Travelled as a couple
2  Thank aquariusnick
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2020

I really enjoyed my stay at this hotel. The staff were wonderful, and so polite; the food was eclectic, with something for everyone, no matter the dietary restrictions; it was truly marvelous. I highly recommend this hotel for an experience of Japanese service excellence.

Date of stay: December 2019
    • Value
    • Rooms
    • Service
1  Thank Thelondonmarge
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2020

Excellent and beautiful hotel in Kyoto! Rooms are great, service is superb! Concierge service top notch. The best hospitality you can wish for.
Complimentary bicycle tours offered by the hotel in the morning are so refreshing and give you an idea how to spent your day.
Breakfast both the western style buffet and Japanese style restaurant serve delicious options, excellent looking and tasting food.
Spa services -- uh oh - cannot complaint but nothing to brag about...

Date of stay: November 2019
    • Value
    • Rooms
    • Service
3  Thank BeeLittle
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2020 via mobile

Check-in and already receive welcome fruit and Petit Four hospitality in the room.
The popular Italian restaurant serves dishes recommended by young chefs.
From antipasto to main dishes and desserts, they are all delicious. It's popular with women.
A long cloth laid under your feet. The "foot throw" is also set up as a matter of course.
The turndown service was also perfect.
Because you can choose the newspaper you are reading at home, you can enjoy your hotel life as if you were at home.
I was able to spend a relaxing time in the furniture inside the hotel.

Date of stay: September 2020
Trip type: Travelled solo
1  Thank carlosk582
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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