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2 - 7 of 89 reviews
Reviewed December 1, 2015

This hotel is seriously worn. But it was perhaps my cheapest room in my travels around Japan this time - 5200 yen. So, bearing that in mind, it was elevated from a "2" to a "3". If I had paid more, it would be a "2."

I think other reviewers have already summed up the worn condition of the this property, so I'll skip that. Instead, let's accentuate the positive. The bed and the pillow, although hard, were not worn. I got a good night's sleep. The front desk workers were extremely friendly. And the free breakfast was miles ahead of most free breakfasts I have gotten in Japan. Mind you, I'm talking about the free breakfasts, not the ones you pay 900-1000 yen extra for.

Yogurt, fresh apples, blueberries. Cabbage. A large variety of products for the toaster. A tasty ham and potato dish. Hard boiled eggs. The ever-present stack of breakfast wieners. Cold cereal. Real orange juice. I have had some free breakfasts in Japan with choices consisting of toast, a hard boiled egg and cabbage. And Quoo. So yes, like I said - in the arena of the free hotel breakfast. much better than usual.

To sum it up - if you're a solo traveler, can get a good deal at this hotel, and your main concerns are a good night's sleep and a decent breakfast, this hotel is a good choice.

  • Stayed: November 2015, travelled solo
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1  Thank tulippx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 4, 2014

This hotel is 20 years old and seriously neglected. It is worn down, scuffed and abused all over and definitely in need of some investment. The carpet is horribly discoloured – the walls are damaged and dirtied – the bathroom stained by watermarks. We could see the stuffing poking out the side of the chair in the bedroom. The one lift makes for a long wait going up or down and when you step in that lift, look at the doors as they close. You will immediately get a grasp of the type of visit you are in for. We booked it based on the excellent experiences we had had in the Comfort Hotels of Hakodate and Sapporo but Nagano doesn't compare. And it’s all made worse because we had to pay an extra £11 a night to get the room. Internet was fine. Breakfast was fine but don’t expect to get everything they advertise. Free coffee, tea and orange juice available from 3pm to midnight. You can heat a simple shop bought meal in their microwave. You have to walk up to the 8th floor to access the one single washer dryer – an empty space on the floor signals where the other one used to stand. They have an arrangement for parking just around the corner – free from 6pm to 10am – ask at Reception. Book a twin room to get the extra space They did give us brand new umbrellas to brave the rain

  • Stayed: May 2014, travelled as a couple
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3  Thank elsiek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 12, 2014

I stayed here two nights while visiting Nagano. The hotel was easy to find when coming from the train station. Just go out the main exit and turn right down the first street. There are a few restaurants in the immediate area.

The room was very small, but so was the building. The bathroom is the typical modular bath that Japan's Comfort hotels use. Everything in the room was fine; the bed hard but comfortable, the shower good and the wi-fi worked well. The free breakfast in the morning was very good and a nice way to start the day. The staff was very friendly and spoke enough English to get by. It is not very close to the temple or the main shopping area, but the walk was pleasant (although the weather was not so good while I was there). Nagano is also about an hour by train to Matsumoto and the beautiful castle there.

I would stay here again if I were to visit Nagano again.

  • Stayed: January 2014, travelled solo
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Thank AK-in-NC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 28, 2013

The name of hotel fit perfectly to this place. Rooms aren't big but offer free wi-fi and breakfast. So comparing value of hotel and price it is worth to stay here. Hotel is located near to the train station. In hotel stay a lot of bussinessmen

  • Stayed: June 2013, travelled with friends
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Thank Unforgiven11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 3, 2013

The hotel is located a short walk (5 mins) from Nagano station. Friendly and helpful staff at checkin. The rooms were in good condition although a bit dull. Included breakfast was good (better than eg. Comfort Hotel Hikone). The Hotel is a good base to explore Nagano and surrounding attractions.

  • Stayed: January 2013, travelled with family
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1  Thank eggotrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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