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Reviews (190)
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All reviewsconvenience storegreat locationhotel lobbyjr stationthe busstreet levelfirst floorlate at nightfree wifiwithin minsshopping and restaurantsfew minutes walkbeds were very comfortableshort staynon smoking roomsnow monkey parknext morning
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Reviewed April 8, 2018 via mobile

We had a lovely stay in Hotel Sunroute. We made a reservation on booking.com and could only select a smoking room. However, as non-smokers, the smell was overpowering but the ladies at reception were only too happy to change. We had two in the small double room, and although tight there was ample room. It was very clean and the little extras, such as a window seat, nice toiletries and sleeping shirt made this budget hotel that bit more special. Would definitely stay again if visiting Nagano.

Stayed: April 2018, travelled as a couple
Thank charliemgeorgie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunroute-Nagano, Reception desk at Hotel Sunroute Nagano, responded to this reviewResponded April 10, 2018

Thank you for stayed our hotel.

We are glad to you can enjoyed to stay.
We are looking forward see you again.

Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 29, 2018

Within 2-3 mins walk from JR Nagano Zenkoji exit; The discount store Don Quijote, restaurants and convenience stores are nearby the hotel. The triple room is quite spacious. Frontline staffs are friendly and helpful; taught us how to go to the snow monkey park in Yamanouchi and to Zenkoji Temple by bus. Free wifi.

Room Tip: corner room is slightly bigger / spacious
  • Stayed: November 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank SengJoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunroute-Nagano, Reception desk Kubota at Hotel Sunroute Nagano, responded to this reviewResponded March 31, 2018

Thank you for stayed our hotel,

I am glad that I could spend comfortably.
Did you enjoy Nagano?
Please use it when you come to Nagano again
Thank you,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 23, 2018

Nice and very helpful staff.Just a few steps from nagano JR station. and very close to restaurants. The main street that lead to Zenkoji temple area are just on the left of the hotel front door, and can be reach within walking distant.

  • Stayed: April 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Orlando A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 3, 2018

The location is very good as it is opposite to Nagano station and only 10-15 mins walking distance away from Zenkoji temple. There's also a lot of nice place to eat around the hotel. The room is very small especially the bed which really too small for 2 peoples. However, it is acceptable considered the price of the room but I will not recommend for long stay.

  • Stayed: February 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank Robynaga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
フロント 長, 支配人 at Hotel Sunroute Nagano, responded to this reviewResponded March 12, 2018

Thank you very much for using Hotel Sunroute Nagano.

I am glad that you liked the location.

Regarding the size of the room, I would like to strive to make it comfortable for people who stay longer.

Thank you.

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Reviewed February 27, 2018

Good location that only 2 mins walk to Nagano station which is very convenient for us to travel around ( to monkey park and nearby attraction). Rooms are very clean and comfortable to stay however is a bit small where we have difficulties to open our big luggage.

  • Stayed: February 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank HappyGirl125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
フロント 長, 支配人 at Hotel Sunroute Nagano, responded to this reviewResponded March 12, 2018

Thank you very much for using Hotel Sunroute Nagano.

Thank you for the words of a lot of compliments.

I am glad that you liked the location and access.

It might be difficult to open a large suitcase in the room.

Sorry for any inconvenience.

Thank you for your opinion.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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