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“good quality, good value, convenient” 5 of 5 bubbles
Review of Hotel Keihan Universal City

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Hotel Keihan Universal City
Ranked #41 of 293 Hotels / Ryokan in Osaka
Nagano Prefecture, Japan
Level Contributor
217 reviews
168 hotel reviews
common_n_hotel_reviews_1bd8 233 helpful votes
“good quality, good value, convenient”
5 of 5 bubbles Reviewed 6 July 2009

The hotel's right by the entrance to the train station, and a couple of hundred yards from the entrance to the Universal theme park. It's new, the rooms are spacious by Japanese standards (by the time you've got to deepest post-industrial Osaka you'll be familiar with Japanese western-style rooms so you'll be impressed here!), the bathroom is well appointed, there's free LAN-cable broadband, and a kettle in the room. The selling point of the hotel (apart from the very reasonable room rate we paid, and the nice environment) is the spa on the one-below-top floor, and it's amazing - you can bathe in a huge hot bath and watch the sun come down over Osaka (the Osaka bit's not very picturesque but the sunset is!). Breakfast was a multicultural buffet, with a predictably Japanese version of a western breakfast section, which was nevertheless fine and acceptable for our Japan-first-timer-mid-western friends. The staff were of course polite (the place was overstaffed compared with the number of guests they seemed to have midweek) and helpful, tho', again as you'd expect, left-of-centre requests such as an early check-in or the location of the nearest international ATM don't go down well. (The int'l ATM, btw, is just inside the park entrance - that was news to the staff!). There are plenty of places to choose from for dinner in the mall just outside.

The hotel isn't really designed for western, or non-Japan-acclimatised, guests, which didn't worry us too much, but if you're a non-Japanese speaking tourist, be prepared for minor misunderstandings and confusions, and smile. Check-in, for example, involved a very long and complicated speech about facilities, discounts, etc., and I doubt would have translated well into English, or been welcomed by your typical western tourist.

All in all this was good value, and high quality. Thoroughly recommended if you're going to the theme park.

  • Stayed July 2009, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Peter D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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559 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
  • Korean first
  • Any
English first
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Additional Information about Hotel Keihan Universal City

Property: Hotel Keihan Universal City
Address: 6-2-78 Shimaya, Konohana-ku, Osaka 554-8585, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #41 of 293 Hotels / Ryokan in Osaka
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Keihan Universal City 3.5*
Number of rooms: 330
Reservation Options:
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Also Known As:
Keihan Universal City Osaka
Keihan Universal City Hotel

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