Our experience at the Mercure Hotel in Kuala Lumpur was beyond amazing. It was the perfect end to our trip. Our room was modern, new and very well designed, not forgetting extremely spacious. The bed was a dream to sleep in. The location is excellent, just a few minutes walk to the Berjaya Times Square shopping mall and to the monorail station.
The reception area was so unique, it looked like a library which made it even more welcoming and cozy. But what makes this hotel so incredible is their dedicated staff. From the moment we stepped in to the reception area, we were greeted with a huge smile from Suria, and he was there to always assist throughout our stay at the hotel. From assisting with directions to booking taxis, he was outstanding, extremely polite and professional. And not forgetting Tanvir at the ground floor restaurant, we always received amazing service from him. He was always friendly, polite and professional. Mercure Hotel is lucky to have staff of this calibre representing them and we will definitely recommend Mercure Hotel to anyone visiting Kuala Lumpur. More
- Free Wifi
- Free Parking