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“horrible and disgusting hotel”
Review of Swiss Hotel

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Swiss Hotel
Ranked #112 of 349 Kuala Lumpur B&B and Inns
Reviewed 19 January 2010

I didn't have a choice, the hotel was booked by my friends.
When I unlocked the door, I was greeted with with messy unmade beds, overflowing trash can and a combination of a musty room smell and stale food odour. GROSS!
I went downstairs to the (unfriendly) reception to complain and she didn't even bother to glace up, just said that sorry, and radioed her staff to clean up the room.

Eventually 2 of my friends changed room with us (twin bed/queen bed reasons). Still, the floor mat in the room was stained brown with a small edge that is white. Didn't dare to take off my shoes, let alone allow my feet to touch the floor mat. Pillow was flat as a sheet of paper, bed had hair in them, and that was before I even sat down on it. The safe in the room didn't work (nor did the safe in the rest of my friends' rooms work either). The hotel website said coffee making service but trust me, you wouldn't even want to try. There is a dodgy lounge on the 2nd floor which started blasting disco music at top volume from 11pm onwards all the way till morning 5 or 6am. Could.Not.Sleep. We woke up at 5am for a race that morning and there was a bunch of shady and rowdy people hanging around the front of the hotel.

In summary, hotel room, hotel cleanliness, hotel staff, hotel location all sucked. You definitely wouldn't want to experience what I did, so don't ever stay here.

  • Stayed: January 2010, travelled as a couple
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1  Thank Sijie Shanie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (58)
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46 - 52 of 58 reviews

Reviewed 17 December 2009

Good food, clean place, very nice staff. Have daily newspapers inserted at the bottom of the door every morning. Great for business and travel trips. Staff are very friendly. I even had my personality read by one the hosts during breakfast. Will stay in this hotel again if have another trip to Kuala Lumpur.

Stayed: June 2009, travelled on business
Thank FrancineKaye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2009

My friends and I booked this hotel for 4 days since its Singapore NDP so we have a long week end. Picture here are so decieving. The room is messy! There are bed bags! And the location is not safe! Even the wifi internet in the lobby is not working. So even we already paid the 4day stay through the malaysianbudgethotel we end up moving to another hotel which is far better this nightmare and waste.

  • Stayed: August 2009, travelled with friends
    • Value
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    • Rooms
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Thank cck109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2016 via mobile
Google Translation

Stayed: October 2016, travelled as a couple
Thank Marzia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2015
Google Translation

  • Stayed: February 2015, travelled solo
    • Location
    • Rooms
    • Service
Thank Mud76000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2015
Google Translation

Room Tip: Kamer zo dicht mogelijk bij de receptie...anders is het een verre loop eventueel
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  • Stayed: October 2014, travelled as a couple
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Thank Fred L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2014
Google Translation

Room Tip: Мой номер выходил, на соседнее деловое здание. Вполне неплохой вид.
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  • Stayed: November 2013, travelled solo
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1  Thank Nadya_S_123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Swiss Hotel

Address: No 12 Jalan Tuanku Abdul Rahman, Kuala Lumpur 50100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #112 of 349 B&Bs / Inns in Kuala Lumpur
Price Range: $19 - $60 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Swiss Hotel 3*
Number of rooms: 117
Official Description (provided by the hotel):
This budget hotel lies along Jalan Tuanku Abdul Rahman in Kuala Lumpur. It is within walking distance from the Malaysian capital’s renowned destinations and can be easily accessed from Klang Valley. Swiss Hotel is within close proximity from places of interest namely: Dataran Merdeka (Merdeka Square), Sultan Abdul Samad, and Putra World Trade Centre (PWTC). It houses 117 air-conditioned rooms, all of which have a cable TV, private bath with hot & cold water, coffee/ tea maker, a digital safe,wifi in room,complimentary mineral water and electronic smoke detectors. ... more   less 
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