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Reviews (2,469)
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All reviewsberjaya times squarebukit bintangexecutive suiteimbi monorail stationwalking distancefamily roomroom serviceliving roompleasant stayfree upgradenice poolhotel staffcity viewbuffet breakfastshopping centrehigher floorkl tower
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Reviewed November 29, 2017 via mobile

Stayed 2 nights. Requested for better view room 2 days earlier via email. But still provided construction blocked view. No complaints about the room. Will go again if I see better reviews about their Breakfast.

Stayed: November 2017, travelled as a couple
1  Thank Berkmans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FuramaBukitBintang, Manager at Furama Bukit Bintang, responded to this reviewResponded December 15, 2017

Thank you Berkmans for your review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 25, 2017

Furama Bukit Bintang

Really nice hotel. We had a twin deluxe. The room is so spacious. Huge bed with room service. Massive windows looking out at the city. There’s an extra room with another flat screen TV which you could call a lounge. Coffee/tea facilities. Mini fridge, safe, ironing board, hairdryer and wardrobe.
Lovely walk in shower with free shampoo etc. 2xbottles of water free every day.

If your room is untidy you could get a 90RM fee. Treat your room like you would your house.

Gym, swimming pool and restaurant on level 3.

Reception can be a little slow at times with the volume of people. Maybe dedicated staff should be appointed. ie check in only and questions etc.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with statravel.com
1  Thank Gavalaa8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FuramaBukitBintang, Manager at Furama Bukit Bintang, responded to this reviewResponded November 29, 2017

Dear Gavalaa8,

Thank you for your review.
We are glad that you had an overall pleasant stay with us.
Your feedback has been noted for further improvement.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 20, 2017

At first it was hard to make this hotel honor their lowest rate guarantee, but at the end cheaper rate was given.

Hotel is 5 minutes walk from Timesquare Mall and 12 minutes walk from Changkat.
Breakfast is quite good, better than Malaysian hotel standard. Cleanliness of hotel is good and service is great.

There is a bit of an extra noise due to two construction sites next to it.

Room Tip: Buy the breakfast day before from the reception for better rate
  • Stayed: November 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FuramaBukitBintang, Manager at Furama Bukit Bintang, responded to this reviewResponded November 29, 2017

Dear Peter,

Thank you for your review and for having stayed with us.
We have taken note of your feedback and will check with the division concerned.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 18, 2017 via mobile

I can assure u that the hotel is very good. But itsjust the location. Many would say its near to berjaya timessquare... it would be safe if you walk around in theday. But at nite it would be very not safe. Just remember to get advise for the bellboy.. on where to go... well according to them theres a lot of cases happen. Just be careful.
Breakfast was great...
Just because of the location of the hotel i would not recomend others to furama.

Stayed: October 2017, travelled with family
Thank Burn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FuramaBukitBintang, Manager at Furama Bukit Bintang, responded to this reviewResponded November 29, 2017

Dear Burn,

Thank you for staying with us as our guest and we have taken note of your review feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 14, 2017 via mobile

My friend and I stayed here for 3 nights while we were visiting Kuala Lumpur. As soon as we entered, we were treated so, so well. We were upgraded free of charge to an executive suit. Our room was spacious and had a beautiful view of the city. Everything from the food to the pool was perfection and we could not thank the staff enough for their hospitality. We truly did not want to leave as we thoroughly enjoyed our stay. We would recommend this hotel to anyone! It is hard to find a hotel this good for such a small price!

Stayed: November 2017, travelled with friends
Thank Hannah N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FuramaBukitBintang, Manager at Furama Bukit Bintang, responded to this reviewResponded November 16, 2017

Dear Hannah,

Thank you for your lovely review, we appreciate it very much.
We are indeed happy to hear that you had such an enjoyable stay with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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