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“Average apartment in the best location”

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KL Plaza Suites Kuala Lumpur
Ranked #306 of 346 Hotels in Kuala Lumpur
Reviewed 30 July 2011

We stay at KL Plaza suites thru RCI exchange last July 1-July 7, 2011. Our 2-bedroom unit have improve a lot in appearance after been recently renovated to a brighter color and furnish with some new furniture and new aircons as compare to my stay about 5 years ago. Bathroom tiles and fixtures have been change to new one. TV, Ref, Stove and Microwave are too old but still functioning. The KL plaza suites lobby (still under renovations) is shared by Fahrenheit suites and is located at the 5th floor of the apartment building with a newly open Fahrenheit 88 malls occupying the 4 floors below. I find it strange that there is no sign to lead travelers the way to the location of the elevator (which happen to be at end side of the building) going to the 5th floor lobby. The address of the suites is Bukit Bintang Area the best location for travelers with shopping malls, restaurants, money changers all within walking distance. Will still consider my exchange with RCI on my future stay because of the location.

  • Stayed: July 2011, travelled with family
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4  Thank Dom094
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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40 - 46 of 72 reviews

Reviewed 27 July 2011

Although the entrance is admittedly hard to find and the lobby, with multiple lifts in separate places taking you variously to the car park, the adjacent shopping centre, or the suites, once inside the apartment I was pleasantly surprised. Spacious an every bit as amenable, if not as luxurious or with as good a view as the Berjaya Times Square apartments. Everything was in working order and the location was fantastic, right in the centre of Bukit Bintang.

  • Stayed: July 2011, travelled with family
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5  Thank killtacos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2011

The hotel is part of the Berjaya conglomerate and it is an embarrassment compared to other properties. There was very little effort put into this property in terms of maintenance and upgrade, mainly used as a service apartment with little service provided. The only thing going for it was the location right in the Bukit Bintang Golden Triangle, closed to major shopping centres and tourist attractions. Booked through Berjaya Vacation Club and it was itself a terrible business concept for the customers value. I would not stay here unless on a very tight budget.

  • Stayed: October 2010, travelled solo
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Thank seaguy8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2011

A very good location but with a worst facilities and service! Both reception and security guard not helpful and lack of information. Whole apartment is dirty, dusty with toilet flooring is very oily! Toilet flush is not working properly either. Poor ventilation. So much different when u see the interior of the apartment from the website. Felt like being cheated! I would not want to go there again even if its for free. Very dissapointed!

  • Stayed: June 2011
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4  Thank rosminah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2011

I have been in the Malaysian Berjaya Vacation Club for several years and stayed at one of their hotels for a one night stay in Kuala Lumpur. The confirmation paperwork sent to me indicated the name 'KL Plaza Suites' and a map was sent. I know the location fairly well being a regular visitor to KL. I couldn't find the place !!! There were no signs and even a security guard at the building indicated on their map did not know the location. The building is the Fahrenheit 88 Mall. As I paced outside the premises a helpful taxi driver told me to go down a side street to an entrance. It indicated Fahrenheit 88 and had no sign of Berjaya or KL Plaza Suites. It was a new entrance under construction and a guard there looked at the paperwork and gestured to go to the 5th Floor. Only at the lift did I see a small sign indicating 'Berjaya'. The lift resembled a service lift and was grubby. At the 5th floor a makeshift desk in a corridor was our ‘Reception’. Floors were covered with cardboard and the place resembled a run-down apartment block. The keys to the room door took some patience to fiddle with in order to gain entrance. Inside the apartment was spartan but fairly clean. I was mentally giving the place one star and thought that was generous. Towels were ragged and way past their best. Curtains were tatty and poorly fitting. Worse was to come when I sat on the bed. It was like a pool table with a sheet stretched over it. I have stayed in hotels and guest houses all over the world but this was the hardest bed I have ever experienced, leaving me with a bad back and neck for the next day. It beats me that an organisation such as Berjaya can offer such down-market accommodation as this. Maybe they are in the process of updating, but still this place should not be taking guests until it has been refurbished to a reasonable standard. The location in Bukit Bintang may be excellent but avoid staying here at unless you are prepared to accept a pretty low standard.

Room Tip: Find another place to stay !!!
  • Stayed: May 2011, travelled with friends
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4  Thank Gordon T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2011

This is my second time to stay in this apartment under Berjaya Vacations for Raffles Town Club member, the room condition is even worst than before as HORRIBLE and TERRIBLE although the whole shopping mall has being upgraded recently with super class of looking. (I understand it is under different management as the building has been sold to Pavilion Group). I stayed in the two bed rooms type at 7th floor, bathtub and floor tiles are clacked and broken, air-con is leaking, beds and mattress are all out of shape, and the worst is the engine noise from nowhere to keep you awake for whole night. The ONLY plus point is the location, but I will not come back again even for free.

  • Stayed: May 2011, travelled as a couple
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3  Thank yklimSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2011

Stayed here with friends for 2 nights and to tell you the truth it could've been so much better.

Upon arrival we took the old elevator to the lobby on the 5th floor. Note that the buttons in the elevator were not labeled so you need to remember which button is for which floor.

The lobby is literally a desk on in front of the elevators, no a/c in lobby or common areas so it can get really hot.

We had a three bed room suite, that was big but that's the best part. There was only on TV and the remote did not work. Kitchen was bigger than 2 of the bed rooms and the combined and the fridge was not cold (no bottle water was provided so be sure to buy some).

The beds were super soft but in very bad way, the springs were so worn out that when you lay down you would sink in. Pillow proved were foam and hard so impossible to get a good nights rest with out getting a sore back and neck in the morning.

Bathroom wasn't dirty but I wouldn't say clean either, so I recommend you wear sandals. While taking a shower the water had a stench like it was flowing for rusted pipes.

Location is the best part, in the heart of KL and 2 minutes to the Monorail, but a little extra for a better hotel.

  • Stayed: May 2011, travelled as a couple
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1  Thank arkom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about KL Plaza Suites Kuala Lumpur

Address: Kl Plaza Suites 179 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#47 Spa Hotel in Kuala Lumpur
Price Range: $77 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — KL Plaza Suites Kuala Lumpur 3*
Number of rooms: 60
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Also Known As:
Kl Plaza Suites Kuala Lumpur Hotel Kuala Lumpur
Kl Plaza Kuala Lumpur

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