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Traveller rating
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96 - 101 of 5,481 reviews
Reviewed November 27, 2022

Great Location; Very comfortable room. Toiletries were not as good as expected. Breakfast was a delightful surprise. Room was cleaned only in the late afternoon but cleaning was impeccable. staff are very friendly and efficient.

Date of stay: November 2022
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Review collected in partnership with Hyatt Hotels
Thank Sunita S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed November 24, 2022

Fridge is old, was shifted to another room. Yet is still under average temperature.

Staff are friendly but restaurant at thirsty has less observant towards customers.

Other than that everything was Great!

Date of stay: November 2022
    • Value
    • Location
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Review collected in partnership with Hyatt Hotels
Thank Don775
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed November 23, 2022

Staff very helpful, concierge,spa and room cleaners.
Room managers Hong and zakaria made our day on checkin date, which was my wife birthday. Complimentary cakes and flowers unlike other hotels.
Easy access to KLCC
Concierge very responsive
Breakfast Food very good but i ended up eating same variety over my 3 nights stay.

Pool and spa clean and not busy.

Will recommend for stay expetience

Date of stay: November 2022
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank abhijugoo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed November 23, 2022

The room was cozy and comfortable. Everything was up to expectations. The only downside of my stay would be the slow service during tea at Thirty8 (seemingly looked like lacking of staff). Overall, I had a pleasant and relaxing stay. Special shoutout to the staff at the front desk, Mr Mel who was well-mannered, friendly and concise when communicating and was also fast in checking my partner and I in.

Date of stay: November 2022
    • Value
    • Location
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Review collected in partnership with Hyatt Hotels
Thank vincentwongyewsing
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed November 21, 2022

This is my first stay in Grand Hyatt KL, for conference and I came with my husband. All aspects are beyond our expectation : cleanliness, strategic location (we just walked from and to everywhere due to it), safety, responsiveness of the staff, delicious food, etc etc. Will definitely stay again in the future..!

Date of stay: November 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Restuti
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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