The Parkroyal Kuala Lumpur is a magnificent building and the lobby impressive, not so our Superior room. It really beats me why hotels use these fancy titles when they can use Standard to indicate their basic room.
Our room was small and most definitely not what I would expect from 5-star hotel. The toilet and shower arrangement doesn't allow for any privacy as both doors open directly into the main room and the hand basin forms part of a half divider within the room itself.
Perhaps the smallness of the room is a reason why this hotel doesn't show room photos on its website.
The bed was not very comfortable and was queen size. It was one of those beds that should one person change position then the movement is felt throughout the bed.
Although the room is cooler than outside I felt as if the air-con was not performing to its optimum which led to a restless night's sleep.
The cleanliness looked fine in general terms and the facilities spot on so no complaints there. The free WiFi in the room was outstanding.
The restaurants and bar facilities were excellent and the staff attentive and obliging. The pool was excellent and slightly chilled which made a dip most refreshing.
A perfect location places this hotel amidst many shopping plazas and only a very short walk to the mono-rail for those who may wish to experience China Town.
In summary I would certainly return but would chose a Deluxe room as this is what I have come to expect from a 5-Star establishment.
- Official Description (provided by the hotel):
- The 5-star hotel managed by Pan Pacific Hotels Group, is centrally located in the heart of Kuala Lumpur's prime business, shopping and entertainment districts. It is only 45 minutes from Kuala Lumpur International Airport and mere minutes from the Kuala Lumpur City Centre (KLCC). ... more less
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- Also Known As:
- Parkroyal Kuala Lumpur Hotel Kuala Lumpur
- Parkroyal Hotel Kuala Lumpur
- Kuala Lumpur Parkroyal Hotel