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Reviews (3,748)
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1,447
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Show reviews that mention
All reviewsorchid clubpark royal hotelbukit bintangfamily suitesungei wangdeluxe roomberjaya times squaremonorail stationexcellent locationwalking distancemajor shoppingbuffet breakfaststayed here for nightscentral locationfood courtchinese restaurantgolden triangle
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2,631 - 2,636 of 3,749 reviews
Reviewed June 10, 2012

I would like to compiment Parkroyal KL for making our 4th anniversary so nice and memorable. They did everything they could to really surprised us when we checked-in on the day of our anniversary. From the nice view of our room to the delicate arrangement of rose petals on our bed and not to forget the sweet gesture of a turn down service when we came back from our shopping. Thumbs up!

Good location as it was within walking distance to all the major shopping centres.

However the only let down was that the bathtub had some stains on it and ants were found crawling around the work desk area. Other than these, I would totally recommend this hotel to anyone.

  • Stayed: June 2012, travelled as a couple
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1  Thank Christy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 9, 2012

We are regular visitors to KL and although we have stayed at several hotels in the city centre, we keep coming back to the Parkroyal KL.

On this trip we stayed for 7 nights in 2 Family Suites (1506 and 1606), which were very well appointed and very spacious. The only downside was that we were living on a separate floor to my parents, but that is because there is only 1 Family Suite per floor.
When travelling with children, it is so wonderful to have the luxury of extra space for a separate lounge room, huge bathroom and storage area.

The staff at Parkroyal KL are efficient and the friendly concierge staff are always welcoming. I think they all know us by now! I fully commend Sharmini, the Hotel Manager, for her warmth and professionalism and for ensuring our booking and rooms are in order.

Breakfasts are always a highlight when staying at this hotel. There is such a huge variety of food to cater to everyone's tastes; and the local selections are authentic and delicious. My relatives in KL come for breakfast at Parkroyal KL as a special treat, so that is high praise.

Best of all is the location of Parkroyal KL.
Within walking distance is Sungei Wang, Lot 10, Times Square, Pavillion, KLCC, Jalan Alor and Bukit Bintang Walk. Right outside is the monorail if you want to venture further; and of course taxis are at the door of the Hotel. The hotel runs a free one-way shuttle to KLCC but it's not that far to walk, now that the KL City Walk has opened, which connects Pavillion and KLCC by a covered walkway.

We'll be back!

Room Tip: Join the GHA Discovery Club (Parkroyal is an affiliate Hotel) and get receive room upgrades and special offers. It's free to join and the rewards are great.
  • Stayed: April 2012, travelled with family
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1  Thank dumpling_18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 9, 2012

My 8 or 9 th stay at the Parkroyal and it once again came up trumps. We had 2 deluxe rooms for 5 adults an 2 children and we all fitted in quite comfortably.
There was an initial misunderstanding regarding some roll away beds but a query to the duty manager had this fixed in no time.
The rooms were nice and clean and the staff were very accommodating.
Since my visit last year there have been some comfortable day beds added around the pool area which are a very nice touch. The spa also offers a foot and hand massage by the pool which is 65rm for 30 minutes and was just devine after a solid days shopping.
The location of this hotel is fantastic with less than a 5 minute walk to any of the four major shopping malls nearby.
There is a great food court that is very reasonable under Isetan next door which serves some fantastic local fare.
All in all a great hotel offering a comfortable room at a very reasonable price.
I wouldn't stay anywhere else in KL.

  • Stayed: June 2012, travelled with family
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2  Thank MelbourneMaxxy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 9, 2012 via mobile

Everything is good with this hotel. Location is great for walk abouts but will be a problem if you're driving here. Entrance is quite hidden from view and because of the location, expect sitting in traffic a lot just to get here. Took me about 2 hrs in traffic just to cover the few km around the area especially when I missed the entrance.

  • Stayed: June 2012
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2  Thank JeremyMatthew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 8, 2012

Stayed here for 3 night in February, we were in a 'Superior' room which was clean and modern but quite small. It was about a half hour in the taxi from the airport, and the taxi back could be booked for a reasonable price from the hotel lobby. It was close to the Bukit Bintang monorail station from which we could get to most places of interest, and also across the road from the Sungei Wang plaza which has some clothes shops, fast food, a grocery store and some ok restaurants. Overall we were happy with our stay here and would stay here again.

  • Stayed: February 2012, travelled as a couple
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3  Thank ExistenceOfChris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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