Overall good experience with the family, with the exception of the unexpected closure of the club lounge and several minor issues that popped up. Have provided the feedback to the hotel directly and will not elaborate here.
Breakfast at Vasco’s was crowded and had long queues but the spread was really good. The fruits counter was most amazing as it has a huge variety of tropical fruits. I like the roti canai and fish curry too! Tea and cocktail was moved to the lobby lounge and was so-so given the poor variety (compared to other KL hotels). However, the service was excellent. The managers were really friendly and provided great recommendations for attractions. Others like Sharifa, Aaron and Leanne also provided excellent service and remembered our names and orders. Durga at the check-in counter was also exceedingly helpful.More
- Free Wifi
- Free parking