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“Thai restaurant with colourful people”
Review of Ekkamai, Batai

Ekkamai, Batai
Ranked #266 of 5,092 Restaurants in Kuala Lumpur
Certificate of Excellence
Description: We invite you into the world of Ekkamai, a concept that springs from celebrating authentic Thai cuisine with a contemporary twist. Our aim is to showcase a fresh take on Thai, simply by weaving together traditional with modern – whether it be through flavours, cooking styles, plating, diverse cultural influences and so forth. The result in which we hope to bring to the table is an unforgettable degustational experience, all without stripping away what it means to be intrinsically Thai. We are located at Plaza Batai and Publika.
Restaurant details
Description: We invite you into the world of Ekkamai, a concept that springs from celebrating authentic Thai cuisine with a contemporary twist. Our aim is to showcase a fresh take on Thai, simply by weaving together traditional with modern – whether it be through flavours, cooking styles, plating, diverse cultural influences and so forth. The result in which we hope to bring to the table is an unforgettable degustational experience, all without stripping away what it means to be intrinsically Thai. We are located at Plaza Batai and Publika.
Reviewed April 4, 2018 via mobile

Well I came here twice within 3 weeks so it explains.
Ambiance is nice
More woody base deco
Cool and non smoky .
There is also a nice bar
Food is a mixture of fusion but more Thai base
The platter which cost 46 rm is good . Enough for 3 people
The first time I went there I was a vegetarian but my friends loved the dish and I reconfirmed it the second time .
The Pamelo salad is just different
Never had this taste on my taste buds.
I would not say out of the world but intreasting.
I would not recommend fish steamed however
The cooking was good but somehow did not feel fresh.But the dish still finished .
Papaya salad and green curry was commendable.Grilled aubergine highly not recommended.overall food was good.
Staff are very polite with good service.surprisingly very colourful
Philippines Malaysian and Bangladesh were there but did not see Thailand
Cost like any other restaurant . If u have a social card bring it along for points
Would I go again ? Yes to try the other dishes
3 and a half stars
I hv scored 4 but not in my standards yet

Date of visit: April 2018
1  Thank judeboniface
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JackObrienn, Guest Relations Manager at Ekkamai, Batai, responded to this reviewResponded April 6, 2018

Dear judeboniface,

Wow what an insightful review, we are so grateful that you have taken the time to provide us with your invaluable feedback. Firstly we must express how delighted we are to see that you have have enjoyed dining with us at Ekkamai! You are absolutely right, the ambiance in Ekkamai, Batai is very cool and non smoky restaurant with a nice bar serving a variety of tasty, refreshing beverages. You are certainly not alone in being a fond of our platters, they are very well suited to our authentic yet contemporary Thai menu and a very popular option for many of our regular guests. We are also delighted to see that you received the friendly, personable service that we are known for.

We are sorry that your impression of our food has been that it's not been fresh however be rest assured that we only use the freshest and highest quality of ingredients that have been hand picked from our trusted suppliers. With regards to our staff, we absolutely encourage diversity within our workforce and although you may not have seen them, we do have Thai staff that work in Ekkamai.

We are so pleased to see that you will be returning to Ekkamai to try other dishes, we will very much look forward to your return and wish you all the best.

Many thanks,

Jack

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12 - 16 of 79 reviews

Reviewed March 15, 2018

Atmosphere was dingy. There was a stale wet smell when you walked in.
Service was good. But the food is a bit of a let down. Tom Yam soup was too salty and the seafood in it doesn't taste fresh at all. The papaya salad was nice though.
The asam boi drink we had was tasteless and only have bits of asam boi in it.
Dessert was too sweet........
A bit of a let down and price is not cheap too....

Date of visit: March 2018
    • Value
    • Service
    • Food
1  Thank JiggyKiki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JackObrienn, Public Relations Manager at Ekkamai, Batai, responded to this reviewResponded March 27, 2018

Hey CarmenLeeAL

We thank you for taking the time to leave us your review, by doing so it really does help us better understand how we can further strive towards providing our guests with the perfect dining experience. We are sorry that you were less than impressed with the atmosphere within the restaurant, our intention is to create a relaxed, intimate atmosphere with a strong underlining Thai ambience and character.
We sincerely apologise that the Tom Yam soup was too salty for your liking but be rest assured that all of our ingredients including our seafood is the highest quality and is very freshly prepared. With regards to your comments regarding the asam boi drink and your dessert, We are sorry that you did not experience the tasty, authentic yet contemporary selection of food and beverages that we are known for on this occasion.

We have passed your comments onto both the Restaurant Manager and the Head Chef who will be reviewing the concerns that you have raised to us. We really do appreciate your feedback and hope that you come back to Ekkamai again soon so that we can make up for this experience and help you discover a range of dishes on our menu more in align with your taste buds!

All the best,

Jack

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Reviewed March 4, 2018 via mobile

Is it me or I find the food pretty lousy. Most of the items are frozen... Curries are all so "lazy", practically felt I was having pre-packed paste food.. Just wasn't impressed at all.

Service was okay - nothing went wrong during lunch but nothing worth mentioning either.

Their desserts were alright, but then again, no reason to go back for subpar food..

Date of visit: October 2017
1  Thank Crystalism
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JackObrienn, Guest Relations Manager at Ekkamai, Batai, responded to this reviewResponded March 6, 2018

Dear Crystalism,

We thank you for taking the time to leave us your review, whether positive or negative, we really appreciate all feedback given to us from our valued guests. We were very disappointed to see that you were less than impressed with the dishes that were served to you at Ekkamai, Batai. We pride ourselves on using only the highest quality and freshest of ingredients within every dish on our menu, none of which are frozen. We sincerely apologise that we failed to demonstrate this to you on this occasion.

Please be rest assured that we have passed your comments onto the chefs and restaurant manager who has taken them very seriously. We hope that you come back to Ekkamai again soon so that we can redeem ourselves and prove how deliciously fresh and authentic all the dishes on our menu are.

All the best,
Jack

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Reviewed January 27, 2018

Good lunch menus and decent pricing. indoor and outdoor seating available. The atmosphere inside is very dark. Food and service is good and quick.

Date of visit: November 2017
Thank bernhard281
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JackObrienn, Guest Relations Manager at Ekkamai, Batai, responded to this reviewResponded January 29, 2018

Dear bernhard281,

Thank you so much for taking the time to leave us your feedback, by doing so it really helps us further strive towards providing the ultimate dining experience for our guests! We are absolutely delighted to see that you enjoyed our deliciously authentic Thai cuisine and recognised our very friendly and personable service. We very much welcome your return and hope to see you again soon!

All the best,

Jack

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Reviewed January 16, 2018 via mobile

We dine on December 2017, 5 of us are truly enjoyed the foods.
All the foods we ordered suggest by a staff called Mr.Jemm.
Excellent food and service was too good by Jemm.
The best thai food & restaurant ever..good place to enjoy the food with pleasant interior...good location..price was reasonable.
They only thing we not able to try was mango sticky rice which is famous thai dessert ..unfortunately the mango is not well ripe to serve on the day.
We will dine once again soon.

Date of visit: December 2017
1  Thank Vanijey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JackObrienn, Guest Relations Manager at Ekkamai, Batai, responded to this reviewResponded January 17, 2018

Hey Vanijey!

Thank you so much for taking the time to leave us your review, by doing so it really helps us gain a better insight into our guests' experiences when dining in Ekkamai!

We are absolutely thrilled to see how much you all enjoyed dining with us at Ekkamai! We feel honoured that you view our restaurant to be the best Thai food & restaurant ever! You are absolutely right, our mango sticky rice is one of Ekkamai's famous desserts, we apologise that it was unavailable during your visit to our restaurant however we look forward to serving it to you on your next visit! We thank you for dining with us at Ekkamai and invite you to continue exploring the wide range of tasty and authentic dishes on our menu.

All the best,
Jack

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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