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“inexpensive room with a five star customer service”

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Best Western Hotel La Corona Manila
Ranked #10 of 111 Hotels in Manila
Reviewed 19 May 2015

the staff were very friendly and accommodating especially Mark Lorilla, who happens to be the lobby manager he's very friendly and made sure that we are enjoying our stay. the suite room is surprisingly spacious and clean and the food is really good. I must say, a hotel less expensive but the experience is comparable to a five star hotel.

  • Stayed: April 2015, travelled with family
    • Value
    • Location
    • Service
1  Thank Rachelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwhotelacoronamanila, General Manager at Best Western Hotel La Corona Manila, responded to this reviewResponded 25 June 2015

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of any assistance in the future, please don't hesitate to contact me at tetromualdo@bestwesternlacoronamanila.com.

Warm regards,
Ma. Celeste "Tet" Romualdo
General Manager

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Reviewed 19 May 2015

Front desk staff good & check you in fast. Room was good, clean & in front. Didn't hear much street noise. Breakfast buffet was very good with many choices. Had a few meals there & was very happy with them. Walking distance to the US Embassy & Manila Bay. There are a few small fast food places across the street & a 7/11 store for snacks. Very happy with my stay there & would stay there again.

  • Stayed: July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank gustavsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwhotelacoronamanila, Front Office Manager at Best Western Hotel La Corona Manila, responded to this reviewResponded 9 June 2015

Dear Gustavsen,

What a great review!

Thank you for dropping by to share your wonderful experience at our hotel.

Hoping to welcome you anytine soon.



Kind regards,

Mark Lorilla
Front Office Manager

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Reviewed 19 May 2015

The staff were both very friendly and extremely professional. Miss Danca from Reception is quite superb.

The room was quite suitable for my requirements and was very clean and well-maintained.

The breakfast buffet was very good and is included in the room rate.

The unwary should be warned that the general area is a good example of advanced urban decay and that the overly sensitive or prudish may wish to seek accommodation elsewhere.

  • Stayed: May 2015, travelled solo
    • Location
    • Cleanliness
    • Service
1  Thank Rod B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwhotelacoronamanila, Front Office Manager at Best Western Hotel La Corona Manila, responded to this reviewResponded 27 May 2015

Dear Rod B,

Thank you for taking the time to share your thoughts here at Tripadvisor.

I am delighted to learn that we have provided you with superb service, from the hotel staff up to the rooms and restaurant.

At Best Western Hotel La Corona Manila, we make it a point that the guest will leave the hotel satisfied with the service we provide.

Again, thank you for staying at the hotel. We hope to welcome you on your next visit here at Manila.



Thank you,

Mark Lorilla
Front Office Manager

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Reviewed 18 May 2015 via mobile

Im not good in english but ill try to express my feelings to what happend in this hotel.
1. I have booked room to this hotel and i want to change the original date so i sent message to their email address.Then good i received reply that they will checked the reservation.
2.I sent again message and asking what will am going to do about the booking.Havent receive reply for 2 days.
3.Today, may 18, i got 3 messages saying. "1.Ill be going to contact Agoda so they can change my reservation, but i havent use Agoda for this reservation.I booked directly to this hotel."
"2 message: they inform me that i can no longer go to their property(hotel) due to personal and emergency reasons. I felt bad to this message, asking myself why did they sent me this message.what was their reason to ban me to this property?".
"3. They asked me if i will pursue the booking". I just replied to them to cancel my reservation".Its not good to stay anymore to this hotel if they ban you for no reason.

Hopefully they can inmproved their costumer service.

Stayed: May 2015, travelled with friends
3  Thank Alleli G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwhotelacoronamanila, General Manager at Best Western Hotel La Corona Manila, responded to this reviewResponded 25 June 2015

We appreciate for taking time to write a comment and rest assured that this incident won't happen again.

If I can be of any assistance in the future, please don't hesitate to contact me at tetromualdo@bestwesternlacoronamanila.com.

Warm regards,
Ma. Celeste "Tet" Romualdo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2015

front desk personnel were very friendly and accommodating, they upgraded us to a suite, and the room was spacious and clean. breakfast was good but no bacon :( (my standards for a great breakfast buffet are bacon and unlimited yakult) but they had froot loops which made it okay! :)

Place is very near the US embassy and convenient

Room Tip: they smoking and non-smoking rooms (for those who smoke)
See more room tips
  • Stayed: April 2015, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Crystal L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwhotelacoronamanila, Front Office Manager at Best Western Hotel La Corona Manila, responded to this reviewResponded 27 May 2015

Dear Crystal L,

Thank you for your comments here at Tripadvisor. I am glad that you have enjoyed most aspect of your stay.

For the buffet breakfast, we actually have bacon as breakfast offering. On your next visit, you may ask one from the egg station counter or any of our waiters, and they will be more that glad to bring you a plateful one on your table.

See you soon!



Best regards,

Mark Lorilla
Front Office Manager

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Reviewed 17 May 2015 via mobile

La Corona is a decent hotel in the middle of Ermita madness. The rooms are well appointed and it's a clean place. The staff is friendly and courteous. It is surrounded by fun places to eat and many interesting places not for families.

It is walking distance to Robinson's Mall, which is a great place to shop and eat.

It is not a big hotel. There is no pool. It is crazy the minute you walk out the front door. While inside, it's got everything you need for a comfortable stay.

Pros: close to shopping, 7-11 amid many places to eat 2-3 minute walk. Decent internet in the rooms.

Cons: noisy from street traffic late into the evening. Sketchy neighborhood not for families.

Stayed: May 2015
2  Thank Jollibee_Jon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwhotelacoronamanila, Front Office Manager at Best Western Hotel La Corona Manila, responded to this reviewResponded 20 May 2015

Dear Jolibee_Jo,

Thank you for providing your feedback here at Tripadvisor.

I am glad that we have provided you with excellent service and room, and that the location worked for you in terms of proximity to the mall and dining place.

Should families stay in our property, there are a lot of nearby places to go to aside from the mall. For one, there is the Rizal park which is a few blocks away from the hotel. Walking distance from the hotel is the Baywalk. See the sunset, take a walk or even ride a calesa (Horse drawn carriage). Opposite side of the Rizal park you will see quirino grandstand where Museo Pambata and Manila Ocean Park is located; a sure hit for families with kids.

The proximity of the hotel to these places of interest is mostly considered by families who wish to visit manila. I wish you could also consider it the next time you visit us.

Again, I thank you for patronizing the hotel and we hope to welcome you soon.



Kind regards,

Mark Lorilla
Front Office Manager

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Reviewed 14 May 2015

Stayed at this property for two nights in May 2015. Hotel is located in Ermita and is within easy walking distance to Rizal Park (5 minutes) and Intramuros (10 - 12 minutes). A taxi ride to the Sunrise Cruises ferry terminal is less than 10 minutes and cost about PHP 100 (US $2.20). Breakfast has a good selection of hot and cold items. There are several laundries within 2 to 3 blocks with inexpensive service which charges by the kilogram and next day service.

Be aware that poverty level in the PI is high. Walking along the Manila Bay boardwalk, you will frequently encounter drifters and occasionally whiffs from the sewer. Trash fills up the holes left by broker cement grids covering the boardwalk.

Within Ermita and Malate areas (within 5 minutes walking distance of each other), you will frequently encounter families and homeless living on the street. At night, these two areas will turn into entertainment districts primarily for Japanese and Korean tourists enjoying KTV bars at a fraction of the costs comparing to their respective home countries. You will also frequently encounter older Caucasian males with much younger Filipinas as their companions.

Keep the above in mind and it might help ease in the culture change in visiting the PI and in particular, this "tourist belt" area.

  • Stayed: May 2015, travelled solo
    • Rooms
    • Cleanliness
    • Service
1  Thank Travelbug96825
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Hotel La Corona Manila

Address: 1166 Del Pilar St | corner Arquiza St, Manila, Luzon 1000, Philippines
Region: Philippines > Luzon > Metro Manila > Manila
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Manila
#7 Business Hotel in Manila
Price Range: $55 - $93 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Hotel La Corona Manila 3*
Number of rooms: 57
Official Description (provided by the hotel):
Offering all the comforts of home while traveling, this Manila hotel is located in the heart of the tourist belt in Manila, Philippines. BEST WESTERN Hotel La Corona Manila is a boutique hotel ideally located for adventure and business travelers-along the coast line of historic Roxas Boulevard and Manila Bay, which boasts of the world-famous Manila Bay Sunset. The Cultural Center of the Philippines as well as the Philippine International Convention Center are within the area. This Manila hotel is only about 300 meters from the United States Embassy, five kilometers from the Japanese Embassy, and less than nine kilometers from most other embassies. A first-class shopping mall is only 800 meters away, while the Walled City of Old Manila with its nine-hole golf course is only two kilometers away. The world famous Rizal Park is just 700 meters from the hotel. Manila Chinatown, with its authentic Chinese food and goods is within four kilometers easily accessible with only one Jeep ride. Guests to this Manila hotel will enjoy the comfort of well-appointed rooms and extra amenities such as a free welcome drink and a daily newspaper. For business travelers, the hotel boasts an Internet corner, meeting space, and free Wi-Fi internet access. Onsite dining options appeal to a wide range of tastes with continental, Western, Filipino, and vegetarian cuisine. Book today for the best low rates at this Manila, Philippines hotel-BEST WESTERN Hotel La Corona Manila. Enjoy your stay. ... more   less 
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Also Known As:
Best Western Manila
Manila Best Western

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