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“Fantastic view”
Review of Hotel Mavi Kumsal

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Hotel Mavi Kumsal
Ranked #40 of 98 Hotels in Bodrum City
Whitehaven, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Fantastic view”
Reviewed 14 August 2011

Just got back from 10 day break on the whole the Hotel is fine "BUT" a lot of little things let it down badly When we arrived there were no towels in room and that was after climbing 77 steps to get to it although the views were stunning once you had got your breath back. Staff ok but not very good with english the power in the rooms is a bit intermitent had to have that sorted a couple of times and the safe had a mind of it's own. If you go don't try walking into Bodrum its a very steep hill and a busy road BUT do use the water taxis which call at the Hotel about every 10mins a fantastic ride into the marina in Bodrum all for 10TLR.

Room Tip: make sure it hasn't 77 steps up to it and don't expect HOT WATER
See more room tips
  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Andrew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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216 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Izmir, Turkey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 July 2011

This "4 star" hotel is failing in many things including 'clean towels' 'on time service' 'smile' 'clean bathrooms' 'service in general'
Staff is so unhappy and unwillingly doing their job because they are expected to do more than they can handle. As a result they are very bitter and slow in service.
Nobody seems like they would like to listen your problems and try to help.
A lot of guests including us left the hotel earlier than planned.
No way I suggest the hotel to anyone.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank OAT74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAVIHOTEL, Genel Müdür at Hotel Mavi Kumsal, responded to this review, 1 week ago
Dear Guest,
We regret to hear that our service standards did not meet your expectations. We value your feedback and please make sure that we will take the necessary actions accordingly. We hope to welcome you back at Hotel Mavi Kumsal.
Kind Regards
Hotel Mavi Kumsal
Bilge Koçhan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Bodrum City hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 July 2011

Mavi Hotel is so far best four-star hotel I've stayed in Turkey.

In spite of uneven reviews I've chosen it for our recent family vacation with our 4 y.o. daughter. We all liked it. The best at Mavi hotel is: location with a scenic view on Bodrum bay, very friendly staff even though only a few waiters spoke English and the receptionist Mehmet who has the best English of all staff we've met.
Great breakfast: yoghurt, vegetables, fresh fruits, cheese, olives, eggs, crêpes or custom made omelets, nice tea (çay).
Consistent dinners including a grill of the day: kebab, fish, chicken.
Good white wine though rather expensive from the point of view of a Moldovan.
Walking 10' distance to Marina and 15' Cumhuriyet street (shopping district).
Recently renovated, June 2011.
Good live music during evenings at beach side bar terrace.
To improve the things management should consider:
waive the policy of discouraging guests to bring in their own drinks.
have still water on included basis or reasonably price it. Currently it is TRY 2.-- per 33cl plastic bottle of Erikli.
expand the wooden deck by the sea side and make its usage free (included in room price).
improve the English of staff (provide training) as only do not rely on a few of their colleagues to complete requests of international guests. Otherwise the staff is very much client oriented.
expand collaboration with boating tour companies to enable guests having boat trips with boat pick-up from the wooden deck in front of the hotel.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VictorBurun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 July 2011

One point I have to make - the location of this hotel is stunning and one of the best I've been to.
But, and it's a BIG but.
- the service people are quite rude and would make up false information to make you go away, because they were bad at speaking English.
- The place has no atmosphere; Go to the nearby resorts of AZKA and Salmakis for evening entertainment.. Otherwise you're going to get stared at by stony faced Russian/Slovakian guests as you walk around.
- No English people here.. All of Eastern European people. No community so it feels very alien and you don't feel welcome.
- Rooms are awful.. There was a blood stained toilet upon entering the room and the carpets were filthy. Beds are rock hard and the air-con leaks water all over the balcony.. Very dangerous.
- You'll find there's barely anyone here.. Very dull indeed.

However regular water taxis to Bodrum Harbour and nearby accessible resorts of Salmakis and AZKA make good places to run to.. Or just stay there would be a better option.

Don't stay here. And I'm not one to write bad reviews..

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank idsynott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bradford, United Kingdom
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 29 June 2011

The Good: The hotel has breath taking views looking over the ocean due to its location, awesome view when you get up on a morning. A 4* resort kept clean and tidy with new towels each day and bedding. Rooms are air-conditioned (no charge), contain a safe (no charge), fridge and have an on suite which was clean. The hotel is situated in-between Ghumbet and Bodrum both which are approx 10-15 mins walk into the centre. A boat can be used at the rear of the hotel which costs 5 lira pp and drops you into centre of Bodrum (taxi 15 lira approx) A quiet location so your away from all the loud music on a night. Ideal for a quiet relaxing holiday. The hotel is very popular with Europeans and had  only 1 other Brit couple whilst we were there.

The Bad: Breakfast consists of cereal, lots of breads, spreads and some fruit. Majority of the staff speak little English so communication is difficult. Just speak slowly to them you will be fine. Centre of both Bodrum and Ghumbet are a distance away we use to catch the boat to Bodrum and walk into Ghumbet (15mins approx) which is good exercise as it is very hilly and a taxi was expensive. NO BEACH sadly. For those of you that prefer a beach sadly this ain't the hotel for you.

Words of Wisdom: All inclusive at this hotel does NOT include drinks I was told by staff. We had B&B so no issue for us, as we purchased drinks from Market and popped these into the fridge. Staff had no issues with this. There is a charge to use the wifi (2 lira per hour) as the code is changed everyday. Just chat up the receptionist and they will give you the code.

Overall: A good hotel a lot better than some others out there. I would defiantly come back again.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Akram123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cumbria
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 9 October 2010

gutted as we were shown to our room ,AWFUL.stained carpet,disgusting bathroom, wardrobe fell to bits...standard room , we booked superior with sea view,went to complain no prob , we were shown to a gorg room great view big balcony, modern , lovely.so plz make sure to book SUPERIOR most staff pleasant, food nice,
water taxi ok but steps a bit dodgy,have to be careful,big hill to go up to head into bodrum,prob 20 mins walk.dolmus@ top of hill ,handylittleshop 5 mins from hotel.wine etc.5 lira for taxi comin back to hotel from bodrum,15 lira to gumbet by taxi ,great nite out!! all in all we really enjoyed . oh theres lifts but they never went to our rooms so had to use steps,no good for anyone with dissabilities.

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kaztez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 7 October 2010

This hotel is in one word DISGUSTING! I will NEVER stay here in my life again! As a regular traveller I booked this hotel for it's location and my first visit to Bodrum. (My 3rd visit to Turkey). As all my previous visits to Turkey were very pleasant this hotel made me change my mind about Turkey and the normally friendly hospitality that one experience in Turkey. This hotel is at a perfect location and have all the facilities any hotelier can wish for but the lack of management and use of the facilities are very poor! The rooms are disgusting dirty and so are the bathrooms. Blood stains and snot all over the bathroom tiles. After having a shower (in cold water as I only had warm water for 5 of my 7 days) you feet are black again when you get to your bed so dirty is the carpets in the room. The breakfast was typical Turkish but food sit on the buffet for hours and meat start to colour and bread are dried out. Lucky for me I did not book half board as the 3 times I walked passed the dining room at night time the food was just as disgusting. PLEASE think twice before you book and stay at this hotel even if it is the cheapest hotel in Bodrum PLEASE avoid this hotel. Lots of hidden charges. The staff try their best but with no back-up from the owner or the General Manager who for a 4* hotel approached me on my 4th day of asking to speak to him in flip plop's, t-shirt and shorts????

  • Stayed September 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank safrican1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAVIHOTEL, Genel Müdür at Hotel Mavi Kumsal, responded to this review, 1 week ago
Dear safrican1962
We regret to hear that our service standards did not meet your expectations. We value your feedback and please make sure that we will take the necessary actions accordingly. We hope to welcome you back at Hotel Mavi Kumsal.
Kind Regards
Hotel Mavi Kumsal
Bilge Koçhan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Mavi Kumsal

Property: Hotel Mavi Kumsal
Address: Bardakci Koyu No: 29, Bodrum City 48400, Turkey
Region: Turkey > Turkish Aegean Coast > Mugla Province > Bodrum > Bodrum City
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#15 On the Beach Hotel in Bodrum City
#23 Luxury Hotel in Bodrum City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Mavi Kumsal 4*
Number of rooms: 173
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Also Known As:
Mavi Kumsal Hotel

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